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EnDepth Solutions, LLC · 4 months ago

System/Network Administrator Level 2

Fort Meade, MD

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

EnDepth Solutions is a growing and dynamic company specializing in Cyber Security services and innovation within the DoD and Intelligence Community. They are seeking a highly skilled System/Network Administrator Level 2 to provide Tier 1 and Tier 2 support for IT systems, manage virtual and storage environments, and troubleshoot operating systems to enhance reliability and performance.

Cyber SecurityInformation TechnologyNetwork Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution

Provides support for the escalation and communication of status to agency management and internal customers

Provides support for the dispatch system and hardware problems and remains involved in the resolution process

Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Build, configure, monitor and maintain virtual environments

Build, configure, monitor and maintain storage environments

Provide in-depth experience in trouble-shooting IT systems

Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Must have completed and remain current on all Cyberspace Workforce Improvement Program (CWIP)/Information Assurance Workforce Improvement Program (IAWIP) certification requirements

Must hold a current and active TS/SCI with Polygraph

Qualification

LinuxUNIXWindowsVirtual environmentsStorage environmentsIT systems troubleshootingConfiguration managementHelp Desk supportProblem resolutionUser assistanceCapacity analysisCybersecurity certificationsTS/SCI clearanceCommunication skills

Required

Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required

Bachelor's degree in a technical discipline from an accredited college or university is required

Five (5) years of additional SA experience may be substituted for a bachelor's degree

Must have completed and remain current on all Cyberspace Workforce Improvement Program (CWIP)/Information Assurance Workforce Improvement Program (IAWIP) certification requirements

Must hold a current and active TS/SCI with Polygraph

Preferred