SOMOS IWT, Inc. · 5 months ago
Field Service Engineer
Colorado Springs, CO
Full-time
Onsite
Entry Level
$65K/yr - $75K/yr
1+ years expSOMOS IWT, Inc. is a family-owned OEM based in Colorado Springs that specializes in manufacturing advanced slicing, grinding, and polishing equipment for various industries. The Field Service Engineer will be responsible for on-site installation, training, maintenance, and providing technical support for diamond wire saws and related equipment.
IndustrialManufacturingProduct Design
Responsibilities
Field service for saws and lapping/polishing equipment globally
Provide technical support to customers
Provide basic process support to customers
Installation of start-ups and commissioning of equipment
Assemble and troubleshoot specialty equipment prior to shipping
Instruct customer on applications, machine operation and safety at customer locations
Ability to learn or perform PLC, HMI, and Drive commissioning and configuration
Train customers on machine maintenance procedures at customer location
Provide remote support to customers
Manage customer accounts and service scheduling
Assist with creating technical documentation
Troubleshoot complex PLC motion and control systems
Qualification
Required
self-motivated and willingness to work in demanding environments with little or no supervision and take initiative to be proactive
Valid driver's license
1-5 years of experience servicing CNC machine manufacturing equipment to support industries such as semiconductor, automotive, aerospace, and medical
Strong interpersonal skills, and the ability to represent the company in a professional capacity
Exceptional electro-mechanical troubleshooting skills
To work independently and think on the fly
Utilize company diagnostic tools and documentation to resolve equipment issues
Must possess or have ability to obtain US passport for travel outside US
Able to lift 50lbs
Ability to sit and/or stand for long periods
Create documented procedures and published task plans
Represent SOMOS IWT to the customer in a professional manner, prioritizing the customer's needs
Must be willing to travel up to 50% of the time, both domestically and internationally
Preferred
Associate or bachelor's degree in an engineering or technology discipline preferred or equivalent experience
Benefits
Health benefits
Vacation time
Generous paid time off program
401k match
Company
SOMOS IWT, Inc.
SOMOS IWT is a USA-based manufacturer of advanced diamond wire slicing machines.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase