Rx.Health (Commure Engage) ยท 3 months ago
Senior Operations Manager, Revenue
Commure is on a mission to simplify healthcare by reimagining the healthcare experience through innovative AI solutions. The Senior Operations Manager will support the Revenue Growth team for the Revenue Cycle Management product, responsible for analyzing revenue performance and providing recommendations to enhance customer satisfaction and drive revenue growth.
Health CareHealth InsuranceHospitalLife Science
Responsibilities
Prepare and deliver quarterly presentations on revenue performance, benchmarking against the customer's previous RCM vendor
Explain revenue deltas by identifying process weaknesses and analyzing shifts in payer and procedure ratios
Ruthlessly prioritize and implement process fixes to negate drops in revenue
Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth
Launch ad hoc revenue-generating initiatives across multiple customers
Continuously drive process improvements for both the internal team and cross-functional partners
Qualification
Required
2-4 years experience in consulting, investment banking or operations at a fast-paced SaaS tech company
Deep experience in data analysis (both SQL and Excel are a must, Python is a bonus) - basic open-resource SQL assessment will be part of the interview process
Proficiency in documenting and developing best practices to enable incremental improvement and optimization of operational processes
Experience working cross-functionally with sales, operations and engineering
Demonstrated drive, intellectual curiosity, attention to detail and a proven record of success
Novice mentality: You know what you don't know and you aren't afraid to ask questions to fill those gaps
Comfort in chaos: You're comfortable working autonomously to solve problems with ambiguity, can expertly prioritize, and have a knack for identifying internal and external blockers
Customer obsessed: You're going to dig until you hit bedrock to solve a problem for the customer, because we need to ensure that our clients have the cash they need to pay the doctors and nurses that work on the front lines of healthcare
Proficient in Retool, GSuite is a plus
Preferred
Experience in the RCM space is a plus
Company
Rx.Health (Commure Engage)
๐๐โ๐ซ๐ ๐๐ฑ๐๐ข๐ญ๐๐ ๐ญ๐จ ๐ฌ๐ก๐๐ซ๐ ๐ญ๐ก๐๐ญ ๐๐ฑ.๐๐๐๐ฅ๐ญ๐ก ๐ข๐ฌ ๐ง๐จ๐ฐ ๐ฉ๐๐ซ๐ญ ๐จ๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ซ๐ ๐๐ง๐ ๐๐ ๐, ๐๐ฑ๐ฉ๐๐ง๐๐ข๐ง๐ ๐จ๐ฎ๐ซ ๐๐๐ฉ๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ ๐๐ง๐ ๐ซ๐๐๐๐ก!! After impacting over 30 million lives across leading health systems and supporting more than 60 million members through UnitedHealthcare, our team and resources have grown significantly to better serve providers, payers, and patients worldwide.