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Toptal · 22 hours ago

Practice Director, Apps & Integrations

United States

Full-time

Remote

Director/Executive

15+ years exp

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. As a Practice Director for Toptal’s Apps and Integrations practice, you will set the vision, own the P&L, develop the Go-to-Market strategy, and drive the growth of your practice.

CopywritingHuman ResourcesProduct DesignSaaSSoftwareSoftware Engineering

No H1B

Responsibilities

You will be responsible for building and scaling Toptal’s Apps & Integration practice. This includes:

Strategy: Which clients and buyers do we target, and what problems do we help them solve?

Offering Development: Develop attractive, scalable offerings that resonate with specific customer segments

Go-to-Market: Take services and offerings to market; first, by leading from the front to establish product-market fit with our clients, and then by working with our Practices Operations team to scale adoption and the commercial impact of offerings

Marketing: Develop thought leadership and campaigns that highlight our competitive differentiation, elevate our reputation in the market, attract great talent to our network, and generate leads for sales

Sales: Understand current and future demand and enable, educate, and directly support the salesforce to position this practice best. Lead client conversations, presenting Toptal’s point-of-view and asking exploratory questions to understand client needs better

Managing the Business: Lead the practice business from a sales, revenue, and profitability perspective by understanding the key P&L levers. Collaborate with the Industry Sales team and work independently to generate and pursue leads

Delivery: Drive the success of consulting projects by owning both sales and delivery end-to-end. Lead and inspire high-performing teams, craft innovative frameworks, and take an active role in delivering impactful results. You’ll seamlessly blend sales and execution to create exceptional client outcomes

Talent: Ensure our talent network is prepared to meet the demands of the market (e.g., the right skills in the right capacities) as well as foster an ongoing sense of community amongst the network of professionals in this practice area

The successful Practice Director for this role has a demonstrated capability to:

Lead in a highly collaborative way

Operate in a high-growth environment

Articulate a strategy grounded in an agile execution plan

Be comfortable with rolling up their sleeves to do the work, demonstrate traction, and build a team over time

Manage a P&L statement and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth

Make data-informed decisions and define key metrics with which they’ll measure progress

Walk in the shoes of their audience in order to understand their problems, develop/execute an approach to solve them, and articulate the solution in a clear and compelling way

Accomplish work objectives through leading and supervising other Toptal team members within the Apps & Integrations Practice

Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work

Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed

In the first week, expect to:

Onboard and integrate into Toptal; meet your colleagues

Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal

Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities

In the first month, expect to:

Begin developing relationships with key leaders and stakeholders across the organization

Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company

Conduct a comprehensive review of the current demand in your practice area, the talent that exists already in the network, and any work we may already be doing or have done

Articulate a hypothesis about where you want to take the practice (strategy) and design experiments and build execution approaches to get there

In the first three months, expect to:

Be a well-integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations

Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment

Build your practice and begin positively impacting revenue growth

In the first six months, expect to:

Be the go-to technical expert for your practice within Toptal

Have established initial market traction

See a commercial impact from your involvement in early initiatives

In the first year, expect to:

Feel like you made the best decision of your career

Increase the growth rate of Toptal materially

Qualification

Enterprise ApplicationsSoftware DevelopmentP&L ManagementERP & CRMCustom Software DevelopmentIntegration TechnologiesEnterprise ArchitectureProgramming LanguagesAnalytical AbilitiesLeadership SkillsCommunication Skills

Required

A bachelor's degree is required, and an MBA is preferred

15+ years of experience in your practice, with preferably 5+ years in a leadership role within Apps (Enterprise Apps and Custom Software Development) and Integration services

3+ years managing a business, preferably with P&L responsibility, and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth

Strong knowledge of ERP & CRM, Custom Software Development, including Mobile and Web Apps, and Integration technologies

Moderate knowledge of programming languages like C, C++, .Net, Java, Java Script

Proficiency in Enterprise Architecture and Governance

Experience packaging, pricing, and delivering compelling solutions

Comfortable with rolling up your sleeves to do the work, demonstrating traction, and building a team over time

Refined relationship development & leadership skills with a track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies

Confidence in your analytical abilities, with proven success in delivering results in ambiguous and sophisticated project efforts

Skilled in the art of communicating (written and verbal) with both technical and non-technical audiences

Outstanding written and verbal communication skills

Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do