Panasonic North America · 1 week ago
Sr, M365 Engineer Analyst
United States
Full-time
Onsite
Mid, Senior Level
$115K/yr - $125K/yr
7+ years expPanasonic North America is committed to improving lives through innovative solutions. The Microsoft 365 Solutions Analyst will assist in the implementation, management, and optimization of Microsoft 365 solutions to enhance productivity and collaboration within the organization.
AutomotiveConstructionElectronicsManufacturingPublic SafetyRetailSalesSupply Chain Management
Responsibilities
Serve as Subject Matter Expert, assisting in the deployment and configuration of Microsoft 365 applications and features, including but not limited to Teams, SharePoint, Purview, Power Automate, and Copilot AI solutions
Provide level 3 support and troubleshooting for Microsoft 365-related issues, ensuring timely resolution and minimal disruption to business operations
Participate in gathering and analysis of business requirements for software solutions
Conduct training sessions and create documentation to help end-users effectively utilize solutions on the M365 platform, including Generative AI prompting best practices
Monitor and analyze usage patterns to identify opportunities for improving user adoption and productivity
Stay up-to-date with the latest Microsoft 365 features and updates, and recommend best practices for their implementation
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field required
7+ years of progressive hands-on experience administering and engineering Microsoft 365 environments (break/fix activities, engineering of complex implementations, and migrations)
Strong technical skills required
Strong experience with Microsoft 365 Security and Compliance
Experience with Microsoft Azure, eDiscovery, Retention, DLP, etc
Progressive experience in a technical customer service environment
Proficient knowledge of Microsoft Windows operating systems
Expertise in coordination and escalation to Microsoft support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems
ITIL and Agile Methodology experience
Proven strong sense of initiative and tenacity
Strong problem-solving skills and attention to detail
Identify and research problems
Determine logical solutions
Use broad systems thinking
Be creative/innovative
Excellent verbal and written communication skills
Solid teamwork and interpersonal skills
Communicate plans, status and issues to management and relevant stakeholders on a regular basis
Ability to influence and persuade management on areas of business improvement and platform best practices is a significant competency
Must be available for occasional on call support as required
This position will require travel as needed, but less than 5%
Preferred
Industry Certifications are preferred
Experience with OKTA a plus
Experience with ServiceNow a plus
Benefits
Health Benefits - Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits - Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Panasonic Retirement Savings & Investment Plan (PRSIP) - 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits - Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
Educational Assistance - Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs -Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
Annual Bonus Program - Opportunity for an annual performance-based bonus.
Company
Panasonic North America
Panasonic North America is a manufacturing firm that makes electronic appliances and provide solutions to several industries.
10001+ employees
H1B Sponsorship
Panasonic North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (68)
2023 (51)
2022 (30)
2021 (11)
Funding
Current Stage
Late StageLeadership Team
Megan Myungwon Lee
Chairwoman and CEO
Samer Mansour
Vice President | Chief Information Security Officer
Recent News
Company data provided by crunchbase