Gracious Hospitality Management · 4 months ago
Sommelier
Las Vegas, Nevada, United States
Full-time
Onsite
Mid Level
$12/hr - $12/hrCOTE is a unique dining experience that blends Korean Barbeque with classic American Steakhouse elements. The Sommelier will be responsible for wine list oversight, providing recommendations, and ensuring exceptional customer service throughout the dining experience.
Food and BeverageRestaurantsSnack Food
Responsibilities
Provides exceptional service to every customer
Recommends wines to customers based on price, personal taste, and food selection
Oversees the serving and storage of wine and trains service team members on the wine selection
Ensures wines are served in the correct glassware and at the proper temperature
Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills
Possesses a strong understanding of regional wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes
Has full knowledge of COTE wine and food menu items, enabling effective salesmanship that enhances both the business and customer experience
Accurately takes and enters orders and communicates flow with servers, bartenders, and management
Effectively uses point of sale systems and other restaurant technology to account for all sales
Grills steak cuts to specification with elegance and finesse
Handles customer complaints or issues with a positive attitude, notifying management whenever necessary
Adheres to high standards of cleanliness, pre-bussing tables when possible
Maintains all service tools including decanters, wine keys, and more
Reports to each scheduled shift on time, in uniform, and ready to work
Assists other stations or areas of the restaurant when requested by management
Responsible for training new employees as assigned
Inspects all incoming orders and invoices for accuracy. Ensures no product is damaged or shipped incorrectly
Stocks and organizes all wine inventory
Updates wine list under the supervision of the Wine Manager
Assists with inventory, cellar maintenance, and other organizational and administrative tasks as directed by the Wine Manager
Qualification
Required
Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English
Must be reachable by email and able to communicate via phone as well
Communicates information effectively and efficiently
Excellent organizational skills and attention to detail
Possesses a positive, results-oriented, team-player mentality
Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment
Ability to under pressure and maintain professionalism when working under stress
Knowledge of workplace safety procedures and local Department of Health standards
Food Handler's Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy
Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs
Must be of legal age to serve alcohol
Certification for responsible alcohol service or ability to obtain within 6 months
Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace
Ability to execute steps of service in adherence with company policy
Excellent interpersonal and customer service skills
Excellent communication with management and teammates
Preferred
WSET Level 3 or higher or CMS Certified Sommelier pin or higher
Benefits
Comprehensive Medical, Dental, and Vision benefits
Flexible Spending Account/Health Savings Account
Commuter Benefits
Referral Bonus Program
Career Advancement Opportunities
Employee Recognition Awards
Employee Dining Discounts
Paid Time Off
Company
Gracious Hospitality Management
Hospitality management company of Michelin-starred COTE New York and COTE Miami.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kent Krekorian
CFO
Alejandro Munoz-Suarez
Chief Operating Officer
Company data provided by crunchbase