Komforce · 4 months ago
Salesforce FSC (Insurance) Solution Architect
Los Angeles, California, United States
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expKomforce is seeking a highly experienced Salesforce Solution Architect with deep expertise in Financial Services Cloud (Insurance Cloud) to lead the design and delivery of enterprise Salesforce solutions. The role requires strong domain knowledge of insurance processes and systems, combined with technical architecture skills to ensure scalable, secure, and integrated Salesforce implementation.
Computer Software
Responsibilities
Lead solution architecture for Salesforce Financial Services Cloud with a focus on Insurance Cloud capabilities
Define and design data models and process flows covering insurance objects such as Policies, Coverages, Claims, Billing, Households, and Producers/Agencies
Support functional requirements across the insurance policy lifecycle (Quote Underwriting Bind Service Renewal Claims)
Architect Salesforce solutions leveraging Sales, Service, and Experience Clouds, as well as CPQ when applicable
Drive integration strategies with Policy Administration Systems (e.g., Guidewire, Duck Creek, Majesco), Claims Management, and Billing platforms
Ensure alignment with ACORD standards and industry-specific data exchange models
Apply OmniStudio (FlexCards, DataRaptors, OmniScripts) to automate insurance workflows
Oversee DevOps practices including CI/CD pipelines (Copado, Gearset, Git-based workflows) and environment strategy
Ensure compliance with regulatory and industry standards such as GDPR, HIPAA, NAIC, and IFRS-17
Run workshops and solutioning sessions with business stakeholders, translating business requirements into Salesforce architectures
Act as design authority, mentoring admins, developers, and consultants across delivery teams
Qualification
Required
8+ years of Salesforce experience, including 3+ years working with Financial Services Cloud (Insurance Cloud add-on)
Strong knowledge of insurance vertical processes: Life, Health, and Property & Casualty (P&C)
Hands-on experience designing and delivering Salesforce solutions for policy lifecycle management, claims, and servicing models
Proficiency with OmniStudio (FlexCards, OmniScripts, DataRaptors) for insurance process automation
Expertise across Salesforce Sales, Service, and Experience Clouds
Proven experience integrating Salesforce with Policy Admin, Claims, and Billing systems
Familiarity with ACORD standards and insurance-specific integration patterns
Strong grasp of Salesforce platform fundamentals including data model, security, APIs, and integration patterns
Excellent client-facing and communication skills with the ability to lead workshops and present to executive stakeholders
Preferred
Knowledge of middleware solutions (e.g., MuleSoft, Heroku) is a plus
Salesforce certifications: Financial Services Cloud Accredited Professional (Insurance), Application Architect/System Architect, OmniStudio Consultant, Integration Architect (highly desirable)
Company
Komforce
Komforce specializes in empowering businesses through resource augmentation and turnkey IT project delivery.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase