International Rescue Committee Phoenix · 4 months ago
Workforce Project Manager
Glendale, AZ
Full-time
Onsite
Senior Level
5+ years expThe International Rescue Committee (IRC) is a prominent humanitarian organization dedicated to aiding individuals affected by conflict and disaster. The Workforce Project Manager will oversee the development and implementation of a new workforce initiative in Phoenix, ensuring high-quality service delivery and compliance with relevant standards while managing partnerships and staff development.
Non-profit Organization Management
No H1B
U.S. Citizen Only
Responsibilities
Serve as the primary point of contact for the workforce initiative, ensuring integration of workforce development services across partners
Lead daily operations to meet contractual and program deliverables, fostering a culture of equity, dignity, and results
Manage the program budget and monitor expenses to remain within allocated limits
Oversee and continuously improve a robust referral system in collaboration with partners
Supervise the Customer Service Supervisor and Specialists, ensuring sites are adequately staffed and provide high-quality customer service
Provide coaching, performance management, and professional development for team members
Participate in internal leadership teams and working groups, contributing to organizational initiatives
Build and maintain strong relationships with key system partners, local educational institutions, and affiliates
Convene regular partner meetings to align goals and improve coordination
Represent the program donor in board meetings and serve as liaison to ensure transparency and alignment with workforce goals
Monitor program metrics (e.g., referrals, co-enrollments, job placements, outcomes) to guide improvement efforts
Ensure compliance with local, state, and federal workforce regulations
Provide timely reports to the donor x and escalate issues when needed
Lead daily huddles and check-ins to drive accountability and operational excellence
Represent the program at community events, forums, and public gatherings
Promote the program by documenting and sharing success stories and early outcomes
Lead outreach efforts to community stakeholders, including small businesses and partner organizations
Qualification
Required
Bachelor's degree in a relevant field (social work, public administration, workforce development, social services, or similar)
Minimum of 5 years of experience in workforce development, program management, or human services leadership
Demonstrated ability to promote an organizational culture that reflects IRC's core values of service, accountability, integrity, and equality
Ability to lead in a way that recognizes that IRC's work is best accomplished through the true collaboration of individuals from various global environments and contexts
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships
Demonstrated success working and communicating effectively in various global environments and contexts
Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively
Attention to detail and accuracy in work product
Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired
Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes
Valid driver's license and access to a personal, insured vehicle
Proven experience supervising staff and fostering a culture of collaboration, accountability, and inclusion
Excellent organizational and data management skills to ensure compliance and performance outcomes
Passion for equity, inclusion, and economic mobility for historically marginalized communities and experience working with targeted populations
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $143 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Company
International Rescue Committee Phoenix
Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase