Community Phone · 5 months ago
Sr. Lifecycle Marketing Manager
Community Phone is building the best phone for communities in America, and they are seeking a Sr. Lifecycle Marketing Manager to lead their marketing function. This role involves developing strategies to guide customers through their lifecycle stages and ensuring a consistent brand voice across various communication channels.
Information TechnologyTelecommunications
Responsibilities
You are responsible for all of the strategy, testing, and messaging to get a customer from one lifecycle stage to the next
You are responsible for delivering a consistent, high-performing, delightful system of in-app messages, emails, push notifications, etc
You will come up with a test, design it, run it, analyze initial results, and plan V2 all within a matter of days
You cut the data again and again, looking to find the perfect segment in the perfect moment to test with the perfect messaging
You will be the voice of our brand to the customer during the lifecycle
You will be the first into this function
Qualification
Required
4+ years of lifecycle/CRM marketing experience
Experience in small business or consumer subscription. Bonus if it's in our segments
SQL knowledge or an eagerness to undergo our (mandatory) SQL bootcamp
Exceptional written English
Eagerness to speak directly to customers
Experience being very early in a function (total marketing department of <5 people, with company size below 250 people)
Benefits
401(k)
Health insurance
Company
Community Phone
Community Phone provides easy-to-use, dependable landline phone service for households and businesses.