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Community Phone · 4 months ago

Senior Data Analyst

United States

Full-time

Remote

Mid, Senior Level

$25K/yr - $30K/yr

4+ years exp

Community Phone is a company focused on providing a simple cloud phone system for businesses. They are seeking a Senior Data Analyst who will be responsible for executing SQL queries, creating reports, and providing strategic insights to support decision-making across various teams.

Information TechnologyTelecommunications

No H1B

Responsibilities

Execute SQL queries and create reports for internal stakeholders across all departments

Build and maintain dashboards that teams actually use and trust

Support other members of the company who are learning SQL (a new requirement for anyone in management, marketing, or design)

Provide rapid-fire analysis to support decision-making across growth, product, and operations

Ensure data quality and consistency across our reporting ecosystem

Go beyond the initial ask—when someone requests a simple metric, you'll dig deeper to understand the "why" and "what if"

Identify patterns and trends that others miss, turning routine requests into strategic opportunities

Proactively surface insights about customer behavior, product usage, and business performance

Present findings in clear, actionable formats that drive immediate business decisions

Partner closely with Engineering to understand feature adoption and user engagement

Support Marketing with campaign performance analysis and customer segmentation

Enable Sales and Customer Success with data-driven customer insights

Collaborate with leadership on strategic initiatives and business planning

Qualification

Advanced SQL proficiencyData visualization toolsStatistical analysisPython/R for data analysisModern data stack toolsStakeholder managementCuriosityBias toward actionEnglish communicationStrategic thinking