Anytime Fitness · 4 months ago
Member Experience Manager
Storm Lake, IA
Full-time
Onsite
Entry, Mid Level
$35K/yr - $50K/yr
2+ years expAnytime Fitness is considered to be a premier place to work within the industry, where their mission is to help Make Healthy Happen®. They are seeking a highly motivated Member Experience Manager who will manage the entire club and ensure a positive experience for all members through effective onboarding and customer service.
FitnessHealth Care
Responsibilities
Follow up on sales leads and build a pipeline of prospective new members
Actively participate in community-sponsored events and other outside opportunities to promote the club
Network within the fitness industry and other outside industries to drive recognition and interest in the club
Give tours to prospective member and enrolling prospects after tour process
Provide good member service to members and prospective members and assist in resolving issues that arise
All other duties as assigned: leading 1:1, small group, and team training sessions
Complete fitness consultations for new and existing members
Qualification
Required
Current CPR, AED and personal training certification(s) are required as is a current nationally recognized certification such as NASM or ACE
Previous PT experience is required in either a fitness facility or private training environment
Previous sales experience in the fitness industry
Previous experience with fitness club management software (Club O/S, Club Ready, apps like My Fitness Pal all a plus)
Desire to be in sales and willing to call prospects and market our club membership and personal training
Superior communication skills (verbal & written) with the ability to connect with people while motivating them to achieve their goals
Positive attitude with the ability to be coachable and adaptable to changes within the industry
Ability to coach and lead others to achieve goals
Empathy and compassion and wanting to motivate and help members
Accredited Certification: ACSM, ACE, NASM, NSCA, etc
Current CPR/AED
Personal training experience: 2+ years preferable
Benefits
Health Benefits - HRA for qualified employees.
Paid Time Off
Holiday Pay
401K
Tuition assistance to obtain NASM Personal Training Certification
Uniforms provided, fitness casual dress code
Gym membership
Company
Anytime Fitness
Anytime Fitness is a fitness franchise that provides 24/7 gym access, personalized training, and community support for members.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-05-21Acquired
2014-03-03Private Equity
2012-01-01Private Equity
Leadership Team
F
Fernando Protti
Wytheville VA Franchise Owner
Recent News
2026-01-03
Company data provided by crunchbase