Stokes Automotive Group ยท 4 months ago
FULL TIME RECEPTIONIST
Stokes Automotive Group is seeking a full-time receptionist to join our team in Beaufort, South Carolina. As a receptionist, you will be the first point of contact for our customers and must provide exceptional customer service while maintaining a professional and friendly demeanor.
Automotive
Responsibilities
Greet and welcome customers in a friendly and professional manner
Answer and direct phone calls to the appropriate department or individual
Schedule and confirm appointments and maintain the appointment calendar
Process paperwork for new and returning customers, including collecting necessary information and inputting it into the system
Handle cash and credit card transactions accurately and efficiently
Assist with miscellaneous office tasks, such as filing, data entry, and scanning documents
Communicate effectively with customers, coworkers, and management to ensure a positive and efficient workflow
Maintain a clean and organized reception area to make a good first impression for customers
Follow all company policies and procedures to ensure accuracy and consistency in all tasks
Qualification
Required
High school diploma or equivalent
Minimum of 1-2 years of experience in a customer service role, preferably in the automotive industry
Excellent communication and interpersonal skills
Proficient in Microsoft Office and ability to learn new software applications quickly
Strong organizational and time-management skills
Ability to multitask and prioritize in a fast-paced environment
Professional appearance and demeanor
Must be able to work flexible hours, including weekends
Benefits
Medical, dental, and vision insurance
401(k) with company match
Paid time off
Opportunities for career advancement within our growing company