Bailey's Comfort Services · 4 months ago
Lead HVAC Residential Service Tech
Augusta, GA
Full-time
Onsite
Senior Level, Lead/StaffBailey's Comfort Services is a rapidly growing company seeking a Lead HVAC Residential Service Technician. The role involves servicing, repairing, and proposing replacements for HVAC systems while ensuring excellent customer service and effective communication with clients.
Construction
Responsibilities
Service, repair, and/or propose replacement of warm air furnaces, air conditioners, duct distribution systems, boilers, water heaters, related piping and electrical
To service and startup equipment and adjust to the manufacturers and job specification
To troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly
Communicate to the consumer on the proper operation and owner’s maintenance of the installed equipment. Answer related questions as to operation, features, and functions to the homeowner
Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations. Have client sign necessary paperwork and collect payments as directed
Customer service orientated
Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site
Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
Regularly review and monitor progress against goals and seek assistance as needed
Communicate effectively with associates, superiors, vendors, and customers
Ask and obtain customer’s referral and web recommendations
Possess superior interpersonal skills
Should be able to read and interpret blueprints, technical drawings, and specifications
Must be able to accurately list/order materials and supplies
Must be able to work under time constraints, budgetary limits, and pressures
Efficiently manage his/her time and schedules
Must be capable of understanding client needs, and favorably influence their decision
Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees
Maintain clean, neat, and professional appearance
Work and drive safely and can recognize and avoid dangerous situations
Complete other duties as assigned
Qualification
Required
Service, repair, and/or propose replacement of warm air furnaces, air conditioners, duct distribution systems, boilers, water heaters, related piping and electrical
To service and startup equipment and adjust to the manufacturers and job specification
To troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly
Communicate to the consumer on the proper operation and owner's maintenance of the installed equipment
Answer related questions as to operation, features, and functions to the homeowner
Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations
Have client sign necessary paperwork and collect payments as directed
Customer service orientated
Must have a good working knowledge of our products and services being offered
Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
Regularly review and monitor progress against goals and seek assistance as needed
Communicate effectively with associates, superiors, vendors, and customers
Ask and obtain customer's referral and web recommendations
Possess superior interpersonal skills
Should be able to read and interpret blueprints, technical drawings, and specifications
Must be able to accurately list/order materials and supplies
Must be able to work under time constraints, budgetary limits, and pressures
Efficiently manage his/her time and schedules
Must be capable of understanding client needs, and favorably influence their decision
Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees
Maintain clean, neat, and professional appearance
Work and drive safely and can recognize and avoid dangerous situations
Complete other duties as assigned
Company
Bailey's Comfort Services
Bailey's Comfort Services is a company based out of 2002 Westside Dr, Augusta, Georgia, United States.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase