Ed Rinke Chevrolet Buick GMC ยท 4 months ago
Service Writer
Center Line, MI
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $100K/yrEd Rinke Chevrolet Buick GMC is seeking a Service Writer, a full-time sales role in the Automotive industry. The role involves acting as a liaison between service technicians and customers, scheduling appointments, and providing excellent customer service.
Automotive
Responsibilities
Act as a liaison between service technicians, customers, and other front-line staff
Communicate regularly with customers in person, via telephone, and writing to explain services and provide timely follow-up
Schedule vehicle appointments, document customer accounts, and maintain accurate records
Assist customers by interpreting service requirements and recommendations
Assist customers in completing warranty paperwork
Complete service reports with accuracy and attention to detail
Identify customer needs and service opportunities
Keep current on service, products, and inventory
Maintain professional customer service relations at all times
Qualification
Required
High school degree or equivalent
Ability to pass a background check
Proven customer service and tenancy experience
Excellent communication and interpersonal skills
Thorough grasp of automotive operating system and services
Proficiency in computers and basic math
Valid driver's license
Benefits
Benefits package including health and other insurances
Paid vacation
Other incentives
Potential for commission-based income based on performance
Sales and marketing training and resources
Company
Ed Rinke Chevrolet Buick GMC
Ed Rinke Chevrolet Buick GMC is a car dealership located in Center Line, Michigan.
Founded in 1917
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase