Copeland Toyota ยท 4 months ago
Business Development Coordinator
Copeland Toyota is a family-owned auto group that has proudly served the Brockton community for over 50 years. They are seeking a motivated Business Development Coordinator to join their newly built call center, focusing on customer service and appointment setting for the sales team.
AutomotiveLogistics
Responsibilities
Respond to internet and phone inquiries professionally and promptly
Provide customers with accurate product information
Set quality appointments for the sales team
Maintain Key Performance Indicators
Follow up with leads and nurture interest
Assist customers in choosing the right vehicle
Maintain high levels of customer satisfaction
Use CRM tools and communicate effectively with internal teams
Qualification
Required
Excellent communication skills, written and verbal
Comfortable with Microsoft Office (Word, Excel, Outlook)
Strong multitasking and time management
Motivated, coachable, and goal-driven
Valid driver's license & reliable transportation
Must pass a background check and drug test
Preferred
Previous call center or sales experience
Fluency in Haitian Creole, Spanish, or Portuguese
Benefits
Harvard Pilgrim Health Insurance & Blue Cross Dental
401(k) with Company Match
Group Life Insurance
Paid Vacation & PTO