New Bern Auto Group ยท 4 months ago
Service Business Development Coordinator
New Bern, NC
Full-time
Hybrid
New Grad, Entry LevelNew Bern Auto Group is a family-owned dealership committed to providing award-winning service and value to the community. The Service Business Development Coordinator will be the link between customers and service scheduling, assisting with inquiries and ensuring a smooth service process.
Automotive
Responsibilities
Answer customer calls and get them to the appropriate person
Schedule service reservations
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions - keeping positive relationships with teammates and dealership management
Utilize computer system daily
Organize and schedule shuttles, loaners, rentals, pickup and deliveries
Qualification
Required
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
Benefits
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Company
New Bern Auto Group
New Bern Auto Group is the premier automotive group serving New Bern, NC and surrounding areas for automotive sales, service & parts.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase