ModSquad · 4 months ago
Enterprise Data Analyst
ModSquad is a company that has been reinventing the Customer Experience Services industry since 2007, and they are seeking an Enterprise Data Analyst to join their Enterprise Applications team. The role involves performing data analysis to provide insights, building dashboards, collaborating with various teams, and ensuring data integrity to support business strategies.
ConsultingCustomer ServiceDigital MediaInternetOutsourcingSecuritySocial MediaSocial Media ManagementSoftware
Responsibilities
Perform in-depth data analysis to uncover trends, patterns, and anomalies, providing clear and actionable insights for cross-functional teams and clients
Build and maintain interactive dashboards and reports that make complex findings simple and impactful
Collaborate with Product, Operations, and Executive teams to translate business questions into analytical solutions
Partner with Sales, Marketing, and Services leadership to enhance engagement and business strategies with data-driven insights
Contribute to growth measurement and optimization, aligning with our user and client roadmap
Ensure data integrity and accuracy, working closely with the wider data team on quality initiatives
Empower teams with self-service analytics tools and training
Present findings and recommendations to stakeholders, tailoring communication for different audiences
Qualification
Required
Bachelor's degree (or equivalent experience) in data analysis, statistics, business intelligence, or related field
5+ years of experience in data analysis, reporting, and visualization
Hands-on experience with GTM-focused tools like Salesforce, HubSpot, ZoomInfo, LinkedIn, GA4, and AI tools (Jasper, etc.)
Strong SQL skills for data extraction and manipulation
Experience with modern analytics and visualization platforms such as ThoughtSpot, Sigma, Tableau, or Power BI
Exposure to SaaS environments and transactional systems in high-growth companies
Excellent time management and organizational skills
Strong communication skills with the ability to influence and collaborate across teams
Creative problem-solver with a “MacGyver” mindset for building smart, flexible solutions
High EQ, adaptability, and a sense of humor (must-have at ModSquad!)
Preferred
Familiarity with data warehousing (Snowflake preferred)
Highly valued skills include familiarity and hands-on experience with GEO (generative SEO), GTM Journeys, Bowtie full funnel focus, Account-Based Marketing, and Winning by Design frameworks
Benefits
Flexible, remote-first environment
Collaborative global team culture
Opportunities for professional growth and development
Work with some of the most exciting brands in the world
Company
ModSquad
ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services.
H1B Sponsorship
ModSquad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase