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CACI International Inc · 4 months ago

Emergency Communications Analyst/Specialist

US MD National Harbor

Full-time

Onsite

Entry Level

$61K/yr - $122K/yr

2+ years exp

CACI International Inc is seeking an Emergency Communications Analyst/Specialist to support the Integrated Public Alert and Warning System (IPAWS) Technical Support Services and Training/Testing. The role involves providing integrated services to alert and warn communities, offering technical assistance, managing alerting technologies, and conducting training for emergency communication fundamentals.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

Responsibilities

Support FEMA IPAWS by providing integrated services to federal, state, local, tribal, and territorial (FSLTT) authorities to effectively alert and warn communities through multiple communication pathways

Provide technical assistance and subject matter expertise to IPAWS Alerting Authorities, FSLTT entities, developers, and vendors through a 24/7 on-site operations support center. Analyze and troubleshoot errant messages, issue Alerts on Behalf (AOB), and assist with technical inquiries

Serve as a conduit for timely and accurate situational awareness regarding IPAWS related concerns which are reported to Leadership. Ability to utilize open-source media and internal situational awareness software to analyze and vet information. Also, be able to prepare reports and other requested documentation

Manage legacy alerting technologies while identifying and implementing emerging technologies to advance emergency communications. Support best practices, system operations, testing, and sandbox environments

Conduct demonstrations, briefings, and presentations at industry events, conferences, meetings, and working groups, including system integration, operation, and technical documentation

Collaborate with IPAWS personnel to identify cross-collaboration opportunities, communicate effectively, maintain a solution-oriented mindset, and drive issues to resolution

Troubleshoot end-user errors by connecting them to systems and processes, often requiring collaboration with customer support, engineering, and vendors

Lead or support virtual and in-person training on emergency communication fundamentals, alert and warning processes, and the IPAWS ecosystem, ensuring audience comprehension

Produce documentation, including Standard Operating Procedures, professional correspondence, and publications

Stay informed on public alert and warning policy, with the ability to assess and implement changes

Travel up to 50% for work-related functions, training, and conferences

Perform additional duties as assigned

Qualification

Emergency managementPublic safetyTraining WorkshopsMicrosoft Office 365ZoomHSEEP principlesCustomer serviceLeadership mindsetInstructional designContinuous operationProblem-solvingCollaborationDocumentation

Required

BA/BS and 2-4 years of relevant professional experience (degree may be waived for equivalent experience)

Ability to obtain a Public Trust Clearance as a condition of continued employment

Experience in public safety, emergency management, or emergency communications

Strong customer service, problem-solving, and leadership mindset, with attention to detail and eagerness to learn

Ability to communicate and collaborate effectively in a fast-paced, agile environment

Familiarity with instructional design, delivery, and enhancement of hands-on training using multiple delivery methods

Proficiency with Microsoft Office 365 and Zoom

Experience with developing and conducting Training Workshops and Exercises

Ability to effectively manage and respond to duties in a continuous operation environment

Preferred

Familiarity with HSEEP-guided principles

Salesforce experience

Active Public Trust Clearance

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

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At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees