NEOGOV · 4 months ago
Administrative Assistant I - Code Enforcement
NEOGOV is a company focused on providing administrative support within government services, and they are seeking an Administrative Assistant I for their Code Enforcement team. The role involves managing administrative tasks, processing paperwork, and providing customer service to ensure efficient Code Enforcement operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Process and mail notices related to Code Enforcement cases
Manage the processing of liens, including lien payoffs and lien releases once payments are received
Process payments for Code Enforcement fees and balance funds collected
Manage and process mowing contracts associated with Code Enforcement activities
Generate regular reports on Code Enforcement case activities and financial summaries
Assist with the entry and maintenance of case data in the Energov system
Answer phone calls, respond to emails, and assist the public with inquiries related to Code Enforcement
Coordinate with field inspectors and dispatch Code Enforcement Officers to address complaints
Perform general office duties such as filing, typing, copying, and managing records
Compile and submit check requests for invoices and reimbursements related to Code Enforcement activities
Provide budget assistance by monitoring and tracking expenses, as directed by the Code Enforcement Manager
Assist with the preparation and organization of documentation for Junk Vehicle hearings and other enforcement-related activities
Perform additional duties as assigned by the Code Enforcement Manager or other supervisors
Qualification
Required
High school diploma or equivalent
Clerical or general office experience required; experience in an administrative or permitting role preferred
Strong organizational skills with the ability to multitask and manage priorities effectively
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Experience with database management, including data entry and retrieval
Ability to communicate effectively, both verbally and in writing, with contractors, citizens, and fellow employees
Skilled in providing excellent customer service and managing difficult interactions professionally
Familiarity with Energov or similar software systems is preferred
Preferred
Previous experience in Code Enforcement or related fields
Notary certification or willingness to obtain certification
Bilingual (Spanish) preferred but not required
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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