Brick Executive Search ยท 5 hours ago
Vice President of Retail Operations
Chicago, IL
Full-time
Hybrid
Director/Executive
8+ years expBrick Executive Search is seeking a Director of Retail Operations for a high-growth lifestyle boutique specializing in women's apparel, footwear, and accessories. The role involves leading operational efficiencies and discipline across 40 stores, focusing on inventory management, compliance, and customer experience while collaborating with regional managers.
Staffing & Recruiting
Hiring Manager
Hope Brick
Responsibilities
Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance
Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention
Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle
Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration
Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence
Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency
Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans
Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability
Define and enhance in-store customer journey, service standards, and engagement to build loyalty
Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively
Qualification
Required
8+ years in retail operations, preferably fast fashion or apparel
Proven track record in multi-store management, new openings, and high-SKU environments
Strong in process optimization, inventory systems, leadership, analytics, P&L management
Proficient with retail tech (e.g., StoreForce, POS, CRM)
Excellent communication and negotiation
Bachelor's in Business, Retail Management, or related field
Willingness for extensive travel
Analytical mindset
Ability to drive change in dynamic, fast-paced environment
Knowledge of industry trends and compliance
Preferred
MBA preferred
Company
Brick Executive Search
Brick Executive Search offers the industry knowledge necessary to present you with the most qualified candidates for your business.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase