Arycs Technologies · 1 month ago
Principal Field Application Engineer
Los Gatos, CA
Full-time
Onsite
Lead/Staff
$160K/yr - $190K/yr
10+ years expArycs Technologies is looking for a strategic Principal Field Application Engineer to lead their coherent optics portfolio. In this role, you will provide expert support during the testing and design phases of coherent modules and optical engines, while also troubleshooting post-sales issues to ensure customer satisfaction.
Telecommunications
Hiring Manager
Janelle P.
Responsibilities
Serve as the technical lead for key customer engagements, driving successful design-in of coherent optical solutions at the module and optical engine level
Work closely with product management and development to address technical issues, support customer qualification efforts, and coordinate lab validation
Support module-level interoperability testing and field trials in customer environments
Develop customer-facing documentation, application notes, and debug guides
Provide on-site support to customers as needed
Conduct hands-on root cause analysis to address design-in issues effectively
Respond to customer tickets and reproduce reported issues in the internal lab to facilitate thorough root cause analysis
Document product deviation reports for alpha samples or early prototypes, ensuring clear communication of findings
Coordinate and set up product demonstrations at tradeshows and EFFECT Photonics facilities
Define and provide requirements for customer evaluation boards (hardware/software)
Manage and develop the stock of WaveCoders to support customer design-in processes effectively
Develop, align, and execute comprehensive customer test plans to ensure optimal product performance
Qualification
Required
10+ years of experience in optical communications, with a strong background in coherent DSP, optics, or module-level product integration
Proven experience interfacing with hyperscalers, system OEMs, or module vendors in a customer-facing capacity
Deep understanding of coherent modulation formats, CMIS/SFF, and optical/electrical testing
Hands-on experience with test equipment such as BERTs, oscilloscopes, OSA, etc
Strong written and verbal communication skills with the ability to clearly convey complex technical topics
Ability to travel (up to 30%) to customer sites (can be international) and company labs
Company
Arycs Technologies
Where innovation meets connectivity - Arycs Technologies is redefining optical communications with energy-efficient, high-performance coherent technology tailored for today’s most demanding network environments.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase