Apply on Employer Site

Priestley Management Company · 4 months ago

Assistant Association Manager-Wilmington Office

Wilmington, North Carolina, United States

Full-time

Onsite

New Grad, Entry Level

$18/hr - $23/hr

Priestley Management Company is a leader in community association management, dedicated to providing superior customer service since 1990. They are currently seeking an Assistant Association Manager for their Wilmington office to assist with community inspections, manage work orders, and communicate with community members.

Real Estate

Responsibilities

Assist with coordinating, performing, and documenting community inspections for capital improvements/maintenance projects and/or violations

Understand community governing documents, architectural guidelines, maintenance responsibilities and policies

Assist Managers on creating, managing, and closing work orders

Handle violation letters and fines, close violations

Communicate with board members, committee members, and homeowners

Handle architectural request documentation and correspondence with committee members and homeowners

Fulfill questionnaire orders

Track and update Association insurance

Track and update vendor insurance and information

Manage clubhouse rentals

Manage clubhouse/pool access systems

Scan and maintain association files

Update Board information, committee directories, and FAQs

Assist in preparation of board meeting packages, community mailings, and meeting scheduling

Provide support creating newsletters and community notices

Update Association websites including monthly financials, board/annual meeting minutes, calendar events, amendments to guidelines/governing documents

Provide customer service support through phone and email

Qualification

Microsoft OfficeCustomer serviceMulti-taskingWritten communicationVerbal communicationConflict resolutionTime managementOrganizational skillsAttention to detail