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Rx.Health (Commure Engage) · 3 weeks ago

Senior Operations Associate, Pre-Launch Team

Mountain View, CA

Full-time

Onsite

Mid, Senior Level

$75K/yr - $85K/yr

2+ years exp

Commure is a company focused on simplifying healthcare through innovative AI solutions. The Senior Operations Associate will play a pivotal role in the operations team, focusing on Revenue-Cycle Management and cross-functional collaboration to ensure efficient execution of internal operations projects.

Health CareHealth InsuranceHospitalLife Science

Responsibilities

Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch

Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Launcher, Account Management, and other Operations teams

Applying healthcare revenue cycle and billing experience to validate configurations, identify risks, and prevent downstream denials or operational issues

Conducting data validation, reporting, and quality checks to ensure accuracy and integrity during implementation

Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency

Break down complex, challenging business problems. Own execution and outcomes

Troubleshooting data, process, and workflow blockers and coordinating with cross-functional teams for resolution

Providing business and technical insights that improve workflows and support successful outcomes

Acting as a reliable link between operational and technical teams, ensuring accurate capture and execution of requirements

Performing other related duties as assigned to support the needs of the Business Operations needs

Qualification

Healthcare operations experienceRevenue cycle managementData analysis toolsProject management skillsCross-functional collaborationIntellectual curiosityComfort in chaosProficient in RetoolProficient in GsuiteAttention to detail

Required

2-5 years of experience in healthcare operations, revenue cycle management (RCM), or billing, ideally within a HealthTech, SaaS, or consulting environment

Prior experience in consulting, investment banking, or operations at a fast-paced organization with strong analytical and execution demands

Strong data and technical aptitude, with experience validating, analyzing, and interpreting large data sets

Deep experience with data analysis tools (SQL and excel strongly preferred). Basic SQL assessment will be part of the interview process

Understanding of healthcare operational and financial workflows, with the ability to translate them into technical and process requirements

Experience supporting implementations, onboarding, or process improvement projects, preferably across cross-functional teams

Demonstrated project management skills, with the ability to coordinate multiple workstreams in a fast-paced environment

Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success

Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics

Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes

Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests

Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers

Proficient in Retool, Gsuite is a plus to collaborate effectively across technical and non-technical stakeholders

A genuine passion for improving RCM and enthusiasm for solving operational challenges that directly impact health systems

Company

Rx.Health (Commure Engage)

𝐖𝐞’𝐫𝐞 𝐞𝐱𝐜𝐢𝐭𝐞𝐝 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞 𝐭𝐡𝐚𝐭 𝐑𝐱.𝐇𝐞𝐚𝐥𝐭𝐡 𝐢𝐬 𝐧𝐨𝐰 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐂𝐨𝐦𝐦𝐮𝐫𝐞 𝐄𝐧𝐠𝐚𝐠𝐞, 𝐞𝐱𝐩𝐚𝐧𝐝𝐢𝐧𝐠 𝐨𝐮𝐫 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐫𝐞𝐚𝐜𝐡!! After impacting over 30 million lives across leading health systems and supporting more than 60 million members through UnitedHealthcare, our team and resources have grown significantly to better serve providers, payers, and patients worldwide.

Founded in 2017

New York, New York, USA

11-50 employees