BDC - Customer service jobs in United States
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Serpentini Chevrolet · 4 months ago

BDC - Customer service

positionOrrville, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$36K/yr - $60K/yr
date0+ years exp

Serpentini Chevrolet is a well-established automotive group serving the Greater Cleveland region for over 40 years. They are seeking a BDC Customer Care Specialist to manage service calls and schedule appointments for the service department.

AutomotiveAutonomous VehiclesService Industry

Responsibilities

Answers incoming service calls
Makes outbound calls, texts and emails to previous customers, recall lists, and other manifest lists in an effort to schedule appointments for our service department team

Qualification

Interpersonal skillsCommunication skillsPhone etiquetteEmail communicationText messaging

Required

Excellent interpersonal and communication skills
Comfort level with being on the phone
Ability to utilize calls, texts, and emails
Zero experience is acceptable

Benefits

401(k) plan
Paid time off
Opportunities for advancement
Employee discounts

Company

Serpentini Chevrolet

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Serpentini Chevrolet is Northeast Ohio's largest Chevrolet dealer group.
dateFounded in 1979
location
Strongsville, Ohio, USA
people-size501-1000 employees
web-link
https://www.serpentini.com/

Funding

Current Stage
Late Stage

Leadership Team

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Jim Setele
Chief Information Officer
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Recent News

GlobeNewswire News Room
Tim Lamb Group Facilitates Sale of North Olmsted Chrysler Jeep Dodge Ram in Ohio to Serpentini Auto Group
2025-07-11
Company data provided by crunchbase