Member Experience Manager- Grafton, MA jobs in United States
cer-icon
Apply on Employer Site
company-logo

Anytime Fitness · 4 months ago

Member Experience Manager- Grafton, MA

positionGrafton, MA
timeFull-time
remoteOnsite
seniorityMid Level
money$36K/yr - $65K/yr

Anytime Fitness is considered to be a premier place to work within the industry, where their mission is to help you Get to a Healthier Place®. They are seeking a highly motivated Member Experience Manager to help grow the club by managing the Member Onboarding Process and ensuring a positive experience for all members.

FitnessHealth Care

Responsibilities

Lead the personal training team and lead member experience at the club
Follow up on sales leads and build a pipeline of prospective new members
Actively participate in community-sponsored events and other outside opportunities to promote the club
Network within the fitness industry and other outside industries to drive recognition and interest in the club
Give tours to prospective member and enrolling prospects after tour process
Provide good member service to members and prospective members and assist in resolving issues that arise
All other duties as assigned

Qualification

CPR certificationPersonal training certificationFitness club management softwareSales experienceSuperior communication skills

Required

Current CPR, AED and personal training certification(s) are required as is a current nationally recognized certification such as NASM or ACE
Desire to be in sales and willing to call prospects and market our club and membership
Superior communication skills (verbal & written) with the ability to connect with people while motivating them to achieve their goals

Preferred

Previous PT experience is preferred in either a fitness facility or private training environment
Previous sales experience, preferably in the fitness industry
Previous experience with fitness club management software (Club O/S, Club Ready, apps like My Fitness Pal all a plus)

Benefits

3 paid weeks off
CPR recertifications
Credits for Continuing Education

Company

Anytime Fitness

twittertwittertwitter
Glassdoor3.7
company-logo
Anytime Fitness is a fitness franchise that provides 24/7 gym access, personalized training, and community support for members.
dateFounded in 2000
location
Hastings, Nebraska, USA
people-size51-200 employees
web-link
http://anytimefitness.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-05-21Acquired
2014-03-03Private Equity
2012-01-01Private Equity

Leadership Team

F
Fernando Protti
Wytheville VA Franchise Owner
linkedin

Recent News

Mac Daily News
Stay active in the new year with Apple Watch and Apple Fitness+
2026-01-03
prnasia.com
Global Fitness Leader Anytime Fitness Accelerates Asia Expansion with New Regional Agents for Taiwan
2025-12-02
PR Newswire
Purpose Brands Announces Expansion of Anytime Fitness into Kingdom of Saudi Arabia (KSA), Welcomes Experienced Franchise Ownership Group ABFit as Master Franchisee
2025-11-07
Company data provided by crunchbase