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nVent · 4 months ago

Senior Director, Commercial Sales Operations

St Louis Park MN, US

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$205K/yr - $305K/yr

10+ years exp

nVent is a leading global provider of electrical connection and protection solutions, and they are seeking a Senior Director of Commercial Sales Operations. This role will drive global sales excellence by optimizing processes and leading transformation initiatives to enhance sales productivity and operational efficiency.

Electrical DistributionElectronicsManufacturing

Responsibilities

Drive global sales and commercial excellence across the Sales and Customer Care organization by leading transformation initiatives and optimizing processes to improve sales productivity and operational efficiency

Lead the commercial and technical support functions throughout the entire customer journey—from initial engagement through post-sale and aftermarket support

Implement a structured framework to align strategic initiatives with measurable success metrics and ensure effective execution across the organization

Lead annual quota planning process, including quota setting, deployment, performance tracking, forecasting, and analytics, while developing and maintaining a comprehensive playbook to ensure clarity and consistency

Own and accelerate the transformation toward a data-driven sales organization by standardizing reporting and developing analytics that enable informed decision-making across Sales and Customer Care

Drive the vision and development of CRM systems as the core platform for all sales engagement

Establish and maintain a scalable enablement ecosystem that promotes training, drives tool adoption, and supports continuous improvement to meet evolving business requirements

Partner with sales leadership to support sales strategy and planning, including segmentation, targeting, channel strategy, and resource deployment

Qualification

Sales operations leadershipSalesforce.comData-driven decision makingProcess developmentDigital innovationProject managementInfluencing skillsRelationship buildingCollaboration

Required

Minimum 10 years of professional experience in sales operations or excellence leadership roles within a global manufacturing environment, including 5+ years of team leadership experience

Experience working within Salesforce.com or a similar CRM system

Ability to develop effective relationships, listen, influence, and collaborate at all organizational levels within the organization

Knowledge and experience in process development, project management, and related organizational change

Strong affinity towards digital innovation. Practical experience in driving large investments in global digital projects

Ability to travel up to 40% required

Preferred

A bachelor's degree is preferred

Merger and Acquisition experience preferred

Benefits

Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.

A 401(k) retirement plan and an employee stock purchase plan — both include a company match.

Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.