Lumenci · 4 months ago
Program Manager - Delivery Operations
Austin, TX
Full-time
Onsite
Mid, Senior Level
$75K/yr - $120K/yr
3+ years expLumenci is a cutting-edge legal tech startup aiming to revolutionize the legal and intellectual property industry. They are seeking a Program Manager to enhance US delivery operations through effective staffing, resource planning, and operational coordination across projects, with potential for growth into senior management roles.
ConsultingIntellectual PropertyLegal
Responsibilities
Manage resource allocation across multiple concurrent projects, balancing capacity planning, workload distribution, and project requirements
Maintain and publish weekly staffing schedules, utilization reports, and capacity forecasts for leadership review
Track team bandwidth, identify resource constraints, and forecast staffing needs to prevent conflicts or overload
Partner with HR, talent acquisition, and recruiting teams to address and close resource gaps
Support the end-to-end delivery lifecycle from project initiation and planning through execution, monitoring, and closeout
Monitor project status, track KPIs and performance metrics, and surface risks early with data-driven recommendations
Develop, standardize, and enforce process documentation, SOPs, and scheduling frameworks
Collaborate with the VP of Delivery to ensure on-time project delivery and alignment with organizational objectives
Drive adoption of Microsoft 365 tools (Excel, Teams, SharePoint, Power BI) for collaboration, scheduling, and reporting
Research, evaluate, and implement new software tools, automation, and process improvements to enhance visibility and reporting
Create and maintain dashboards, templates, trackers, and Gantt charts to monitor staffing, utilization, and project milestones
Develop into a leadership role within the program management office (PMO), including mentorship, process ownership, and standards development
Lead cross-functional initiatives beyond delivery projects, including marketing campaigns, sales operations programs, recruitment drives, and conference management
Manage client-facing programs for strategic accounts as experience grows
Qualification
Required
3–6 years of experience in program management, delivery operations, or project coordination
Proven experience in resource management, workforce planning, and capacity forecasting
Proficiency with Microsoft 365 suite and ability to integrate additional tools and workflows for operational efficiency
Strong skills in project scheduling, workload balancing, and milestone tracking
Excellent communication, stakeholder management, and cross-functional collaboration skills
Process-oriented thinker with the ability to design, refine, and implement scalable frameworks
Preferred
Certifications such as PMP, CSM, PRINCE2, or Agile/Scrum Master are a plus, but not required
Benefits
Paid vacation and wellness leave
Parental leave
Health, vision, and dental insurance
Disability insurance
401(k) plan (waiting periods may apply)
Company
Lumenci
Lumenci is a leading IP consulting firm dedicated to helping clients maximize the value of their intellectual property.
51-200 employees
H1B Sponsorship
Lumenci has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (1)
2022 (3)
2021 (6)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Veronis Suhler Stevenson
2024-12-18Private Equity
Leadership Team
Harish Daiya
Co-Founder & CEO
Kalyan Banerjee
CoFounder and Chief Growth Officer
Recent News
Company data provided by crunchbase