Hex · 3 weeks ago
IT Systems Engineer
SF or NYC
Full-time
Hybrid
Senior Level
$150K/yr - $186K/yrHex Technologies is seeking its first IT Systems Engineer to lead and scale IT operations. The role involves driving automation, system integrations, and infrastructure management in a cloud-first environment while ensuring reliable IT support for employees.
AnalyticsArtificial Intelligence (AI)Big DataBusiness IntelligenceDatabaseSoftware
Responsibilities
Design, implement, and maintain identity and access management (IAM) architecture
Manage end-user lifecycle automation, integrating with HRIS and other business systems
Administer and optimize SaaS applications including Google Workspace, Okta, Notion, Linear, Slack, and Zoom
Automate repetitive IT tasks using Python, Bash, Terraform, or equivalent tools
Build scalable, self-service IT processes to minimize manual overhead
Standardize and codify infrastructure as code (IaC) wherever possible
Manage macOS fleets (with expertise in configuration, patching, and policy enforcement)
Oversee MDM deployment, OS updates, and security configurations
Support other operating systems as needed (Finance loves Windows, sadly)
Implement and enforce security best practices across IT systems
Partner with security and engineering teams to strengthen MFA, SSO, and RBAC policies
Proactively identify, troubleshoot, and remediate IT vulnerabilities
Act as the primary IT contact and escalation point for the existing IT helpdesk team, providing reliable and responsive support
Document IT policies, troubleshooting guides, and standards to enable consistency and transparency
Ensure predictable availability and responsive customer service for employees across time zones
Qualification
Required
Deep knowledge of macOS administration; other OS expertise a plus
Senior-level experience with Okta and modern identity standards (SAML, OIDC, SCIM, RBAC)
Strong background in IT systems engineering, IAM, and SaaS management
Proficiency in scripting (Python, Bash); experience with Terraform or other IaC tools is a strong plus
Skilled at debugging, problem-solving, and deep-diving into complex issues
Experienced with device management (Fleet, Intune, etc.)
Understanding of common IT security concerns and approaches to mitigate them
Track record of automating onboarding/offboarding and IT workflows
Customer service focused, with a reliable and predictable approach to support
Highly detail-oriented and rigorous in execution
Passionate about writing clear, accessible documentation
Strong collaborator who thrives in a fast-paced startup environment
Desire to eliminate manual toil through automation and process improvement
Benefits
Market-benched salary & equity
Comprehensive health benefits
Flexible paid time off
Company
Hex
Hex is changing how people use data by building a collaborative, shareable analytics workspace.
Founded in 2019
51-200 employees
H1B Sponsorship
Hex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$171.5MKey Investors
avraSequoia CapitalAndreessen Horowitz
2025-05-28Series C· $70M
2023-03-23Series Unknown· $28M
2022-03-22Series B· $52M
Leadership Team
B
Barry McCardel
Co-Founder and CEO
Recent News
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