Portland Veterinary Emergency and Specialty Care ยท 4 months ago
Client Service Representative - Emergency & Specialty
Warren Ave
Full-time
Onsite
New Grad, Entry LevelPortland Veterinary Emergency and Specialty Care (PVESC) is a large and growing emergency and specialty hospital located in Portland, Maine. They are seeking a Client Service Representative who will provide exceptional customer service, manage client communications, and support the medical team in delivering high-quality care.
Health CareMedicalPetVeterinary
Responsibilities
Providing a welcoming environment for clients and patients by delivering exceptional client service
Answering/responding to incoming communications such as phone calls and emails
Appointment scheduling and management
Communicating needs of clients and patients to medical team
Medical record organization and collection
Receive and process payments
Routine office duties such as scanning, faxing, etc
Qualification
Required
Experience in customer service is essential
A positive, 'can-do' attitude and a love for working with people and pets
Strong communication skills
Ability to work collaboratively with a diverse team
Preferred
Prior veterinary experience
Benefits
Comprehensive medical, dental, and vision insurance
Life insurance and long-term disability
Paid time off, holiday pay, and volunteer hours
401(k) with employer match
Uniform allowance
Continuing education support
Company
Portland Veterinary Emergency and Specialty Care
Portland Veterinary Emergency and Specialty Care is a veterinary hospital that offers emergency, specialty, and critical care services.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase