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Charlie Health · 1 week ago

Engineering Manager, Therapist Success

New York, NY

Contract

Onsite

Senior Level

$200K/yr - $265K/yr

6+ years exp

Charlie Health is a rapidly growing organization focused on connecting people to life-saving behavioral health treatment. As the Engineering Manager for Therapist Success, you will lead the team building the clinical platform that supports therapists in delivering high-quality care and improving clinical workflows.

Health Care

Responsibilities

Lead Therapist Success engineering end to end: roadmap, execution, and outcomes

Build and operate clinician workflows for session prep, documentation, and real-time decision support

Turn complex clinical data into clear, actionable surfaces like care history, summaries, and playbooks

Raise the bar on reliability, performance, and quality for therapist-facing systems

Partner tightly with Product, Design, and Clinical leadership on strategy, prioritization, and quarterly planning

Own the technical approach: architecture, data contracts, and cross-team integration decisions

Hire and develop a high-performing team through strong onboarding, coaching, and performance management

Create a culture of ownership, velocity, and clinical empathy across engineering and stakeholders

Qualification

PythonPeople managementApplication developmentTechnical leadershipProblem-solvingTeam buildingCommunicationCollaboration

Required

6+ years of professional experience developing user-facing web or mobile applications that deliver meaningful business value

2+ years of people management experience in software engineering

Bachelor's degree in Computer Science, Computer Engineering, or related field

Expertise and hands-on production experience with an application programming language, preferably Python

Strong ability to manage ambiguity and break down complex problems into clear, iterative solutions

Demonstrated experience owning meaningful scope within an application engineering team, including making or contributing to critical technical tradeoff decisions with cross-team impact

Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week