Apply on Employer Site

Vara Chevrolet · 4 months ago

Automotive Internet BDC Representative

San Antonio, TX

Full-time

Onsite

New Grad, Entry Level

$25K/yr - $44K/yr

Vara Chevrolet is looking for a Sales BDC (Business Developing Center) representative to join their team. The role involves managing inbound leads, assisting customers with vehicle selection, and ensuring high levels of customer satisfaction through effective communication and follow-ups.

AutomotiveAutonomous VehiclesBusiness DevelopmentCustomer ServiceSales

No H1B

Responsibilities

Handle all incoming internet inquiries and internet phone leads in an efficient manner

Continuous follow up with inquiries who do not set an appointment on the first contact

Respond to emails in a professional, well-spoken manner with the goal of setting an appointment

Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness

Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration

Direct customers to product information resources, including those available on the internet

Deliver inquiries/messages intended for other sales personnel and departments promptly

Other duties as assigned

Utilize scripts to assist in all daily follow up

Handle all guests in a professional manner and expedite requests