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AAA Northeast · 4 months ago

Administrative Assistant, Sales Support

Providence, RI

Full-time

Hybrid

Mid Level

$23.50/hr - $26.25/hr

3+ years exp

AAA Northeast is a top-rated employer committed to serving its members and giving back to the community. The Administrative Assistant for Sales Support will provide crucial administrative support to the External Operations department, manage leads, and assist in marketing initiatives to enhance member satisfaction and promote automotive opportunities.

Consumer Services

Responsibilities

Provide administrative support to Field Consultants and Management so they may achieve monthly and quarterly member satisfaction targets

Independently uncover and qualify potential leads

Conduct outbound calls to prospective businesses. Guide prospects through program requirements and document all activity

Assist in the development and execution of marketing deliverables, campaigns and initiatives, utilizing multimedia formats. Update and maintain the AAA Northeast Service Provider online portal. Track effectiveness of marketing efforts and suggest improvements

Work closely with the Management and AAA resources to strengthen messaging and achieve common goals. Provide insights and feedback to help refine sales and marketing tactics

Participate in team meetings, training sessions and professional development

Qualification

Administrative supportCustomer serviceTelemarketingLead generationCommunication skills

Required

High School Diploma required

3-5+ years experience in administrative support or office management required

2+ years experience in customer service, telemarketing or a similar role required

Preferred

Bachelor's Degree in Business, Marketing, Communications or a related field preferred

Benefits

Annual bonuses

Medical

Dental

Vision

Wellness

Financial (6% 401k match)

A wide array of other employee and membership benefits

Company

AAA Northeast

With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides.

Founded in 1900

Providence, RI, US

1001-5000 employees