Bear River Mutual ยท 4 months ago
Inside Property Claims Adjuster
Bear River Mutual is a company that focuses on property claims, and they are seeking an Inside Property Claims Adjuster to investigate, negotiate, and resolve property loss claims. The role involves maintaining high standards for customer service, conducting thorough investigations, and managing complex claims effectively.
FinanceFinancial ServicesInsurance
Responsibilities
Responsible for the investigation, negotiation and resolution of Property Loss claims
Responsible for documenting and organizing claim records to support payment
Must investigate and apply the appropriate policy coverage and legal analysis for payment of claims as well as third party liability
Maintains high standards for customer service relations
Conducts a thorough investigation of coverage, liability and damages
Audits mitigation and repair estimates with documentation of damages from the desk
Coordinates repairs or replacement of damaged property, temporary housing, emergency restoration and contents replacement
Negotiates claim to a fair resolution
Responsible for conducting risk analysis for home safety standards
Prepares cost estimator to establish insurance to value
Maintains an adequate claim reserve for anticipated loss and claim expense payments
Responsible for managing costs in association with all aspects of recovery (subro, salvage and reinsurance) as well as loss adjustment expenses
Understanding of and compliance with Utah Unfair Claim Practices Act
Manages claims involving Public Adjusters
Manages claims involving attorney repped clients and litigation
Manages claims of high complexity, involving high authority and loss costs
Occasional onsite damage assessment or accident scene investigations, including measurements, photographs and witness contact
Qualification
Required
College degree or equivalent training
Working knowledge of property damage estimating
Knowledge of computer related applications
Working knowledge of Home construction
Understanding of Insurance policy contracts and coverage
Understanding of the Utah Unfair Claim Practices Act
5 years prior property claims handling experience
2 years prior property loss estimating
Excellent communication and public relations skills
Well organized and attentive to detail
Excellent negotiation skills
Good computer skills
Ability to problem solve and resolve conflict amicably
Clean driving record
Preferred
Experience working with Public Adjusters and litigation experience
Benefits
120 hours of PTO for first-year employees
Profit sharing up to 8%
A pension after five years of employment
Medical and dental plans
HSA employee contributions
Company 401k match up to 4%
A hybrid work schedule