Hallmark Aviation ยท 4 months ago
Customer Service in Centralized Baggage Services Representative at DFW Airport - $18.50/hr (FULL TIME)
Dallas-Fort Worth, TX
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $18.50/hrHallmark Aviation Services is seeking a FULL TIME BAGGAGE SERVICE REPRESENTATIVE to provide exceptional service to international airlines at DFW airport. The role involves strong leadership, excellent customer service skills, and the ability to solve complex problems within baggage service operations.
Air TransportationCustomer ServiceProfessional Services
Responsibilities
Good Leadership abilities
Excellent focus on Customer Service and Client Satisfaction
Excellent Interpersonal Skills
Excellent and Effective Communication Skills, both verbal and written
Good Listening Skills
Thorough Knowledge of Baggage Services and World Tracer
Thorough Knowledge of Airport Operations
Able to communicate effectively, both verbally and in writing
Pro-active, Forward thinking
Well Organized and Strong Planning Skills
Impeccable Appearance/ Business Presentation
Dependable and Reliable
Possess Strong Self Confidence
Team Player
Good standing in regard to both attendance and job performance
Able to solve complex problems within the baggage service operations
Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
Able to work independently
Able to work overtime or varied hours
Basic Math
Long periods of standing
Lifting, pushing, pulling, and carrying up to 70 lbs
Constant interaction with passengers and management
Constant telephone and computer usage
Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
Perform a broad range of duties depending on location and service demands while delivering a high-quality product
Valid US work authorization
Background Check, Fingerprinting required
Drug Screen required on day of hire
Qualification
Required
Good Leadership abilities
Excellent focus on Customer Service and Client Satisfaction
Excellent Interpersonal Skills
Excellent and Effective Communication Skills, both verbal and written
Good Listening Skills
Thorough Knowledge of Baggage Services and World Tracer
Thorough Knowledge of Airport Operations
Able to communicate effectively, both verbally and in writing
Pro-active, Forward thinking
Well Organized and Strong Planning Skills
Impeccable Appearance/ Business Presentation
Dependable and Reliable
Possess Strong Self Confidence
Team Player
Good standing in regard to both attendance and job performance
Able to solve complex problems within the baggage service operations
Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
Able to work independently
Able to work overtime or varied hours
Basic Math
Long periods of standing
Lifting, pushing, pulling, and carrying up to 70 lbs
Constant interaction with passengers and management
Constant telephone and computer usage
Education: High School Diploma or Equivalent
Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
Perform a broad range of duties depending on location and service demands while delivering a high-quality product
Valid US work authorization
Background Check, Fingerprinting required
Drug Screen required on day of hire
Company
Hallmark Aviation
Hallmark Aviation has several key principles of success that drive our company culture.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase