Retail Office Manager - Narberth, PA jobs in United States
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WSFS Bank · 1 day ago

Retail Office Manager - Narberth, PA

positionNarberth, PA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$76K/yr - $124K/yr
date3+ years exp

WSFS Bank is a locally headquartered bank and wealth management company that empowers its Associates and guides customers towards financial security. The Retail Office Manager will lead a team of sales and service professionals to achieve branch growth and service goals, while managing daily operations and ensuring compliance with bank strategies.

BankingFinanceFinancial Services

Responsibilities

Achieving branch growth and service goals
Leading and coaching a team of sales and service professionals
Observing branch activities and behaviors to align with Bank's strategy
Providing day-to-day management and coaching for a team of 5 – 12 branch Associates
Making staffing decisions, performance appraisals, training, promotions, and salary recommendations
Providing administrative control over branch functions, including budgeting and profitability management
Overseeing activities to promote branch growth and attract new business
Recognizing opportunities for cross-selling and developing Associates to maximize selling and service skills
Making sound business decisions that benefit both the customer and the bank

Qualification

Retail banking experienceManagement experienceBusiness developmentBranch operations knowledgeLoan productsFinancial fundamentalsCoaching skillsBasic computer skillsCommunication skills

Required

Must have a Bachelor's degree or equivalent experience in retail banking
Must have a minimum of 3 years of management or supervisory experience in a retail banking environment
Must have previous extensive business development experience with a proven successful track record
Previous experience in branch operations, including procedures, policies, control, and regulations is required
Must have a strong knowledge of deposit and retail loan products; familiarity with business lending products
Must have knowledge of financial fundamentals, including computation of interest and monthly payments
Strong coaching, development skills and a degree of creativity are required
Must possess a strong knowledge of teller operations and processing
Strong verbal and written communication skills and presentation skills are required
Must be proficient in basic computer skills

Benefits

Medical, dental, and vision coverage
A 401(k) plan
Life, accident, and disability insurance
Flexible spending accounts (FSAs) and health savings accounts (HSAs)
Wellness programs
Paid parental leave
Military leave
Vacation and other paid time off
Sick leave in accordance with applicable state laws
Paid holidays

Company

WSFS Bank

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WSFS Bank is the seventh oldest, continuously-operating bank in the United States.
dateFounded in 1832
location
Wilmington, Delaware, USA
people-size1001-5000 employees
web-link
http://www.wsfsbank.com/

Funding

Current Stage
Public Company
Total Funding
$200M
2025-12-09Post Ipo Debt· $200M
1986-12-05IPO

Leadership Team

A
Alyson Beasley Bradley
SVP/Chief Auditor
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Brooke Moyer
SVP & Director of Loan Syndications
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Recent News

Business Wire
WSFS Management to Hold Meetings with Investors at Piper Sandler’s East Coast Financial Services Conference
2025-11-10
Business Wire
WSFS CARES Foundation Provides $100,000 to Combat Rising Food Insecurity
2025-11-05
Business Wire
The Bancorp Appoints Dominic Canuso as Chief Financial Officer
2025-11-03
Company data provided by crunchbase