Aon · 4 months ago
Premium Administration Specialist I
Farmington, CT
Full-time
Hybrid
Entry Level
$42K/yr - $45K/yr
1+ years expAon Corporation is a global leader in risk management and consulting, and they are hiring for a Premium Administration Specialist I to join their Operations team. The role involves processing payroll deductions, reconciling premium payments to insurance carriers, and handling customer inquiries while ensuring timely and accurate operations.
ConsultingProfessional ServicesRisk Management
Responsibilities
Timely processing of payroll deductions on a per pay period basis for assigned accounts
Track accounts that are late sending in their employees’ deductions on a timely basis as needed
Discuss with Premium Administration Manager before sending a late letter to an account
Build effective working relationships with accounts
Follow up on new accounts to insure first deductions reports are received and review methods of working together that suits the clients and to make sure that deductions start as scheduled
Research and take corrective action on all items appearing on the Deduction Exception (Adjustment) reports by obtaining status from the accounts
Use available insurance carrier resources to research status, paid to dates, premiums waived
Send out missed deduction letters and/or status cards to be completed after payroll deductions but before reconciling and paying of premium bills to the insurance carriers
Reconciliation and payment of premium to insurance carriers making sure that the bills are paid within delivery timelines where our goal is to pay carrier bills within 30 days of due date
All insufficient policies will be documented with dates missed and action taken before updating the bill
Complete crucial follow up with the New Business Dept to ensure issuance of policies as it affects our ability to pay the first premium accurately
Regular follow up with the carrier to resolve why the policy is not on the bill and to stop deductions
Handle cancellations, policy changes, recalculations and rate increases by processing them in the system and using the Pending File Maintenance system to track account activities
Handle incoming calls from employees, accounts and carriers professionally
Document all calls, and action taken in policy and/or client notes
Respond to voice mail and e-mail messages within 24 hours of receipt and update all demographic information
Review weekly refund report to ensure accuracy of items being refunded
Write up refunds for overpayments, policy changes and cancelled policies where employees have requested deductions on hand
Type up appropriate letter to employee explaining refund by policy and reason for refund
Handle carrier reimbursement checks received from insurance carriers
Qualification
Required
1+ years Billing and Reconciliation experience, preferably with an insurance carrier
1+ years customer service background within an office setting
MS Outlook and Word knowledge with intermediate Excel skills
High School Diploma equivalency
Preferred
Third Party Administration experience a plus
Private practice experience a plus
Spanish speaking and writing a plus
Benefits
A 401(k) savings plan with employer contributions
An employee stock purchase plan
Consideration for long-term incentive awards at Aon’s discretion
Medical, dental and vision insurance
Various types of leaves of absence
Paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability and optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Optional personal insurance policies
Adoption assistance
Tuition assistance
Commuter benefits
An employee assistance program that includes free counseling sessions
Company
Aon
Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Citibank NABerkshire Hathaway
2023-10-24Post Ipo Debt· $1B
2021-05-17Post Ipo Equity· $942.6M
1987-01-01IPO
Leadership Team
Alejandro Galizia
CEO Latin America, AON
Andy Marcell
Global CEO, Risk Capital & Reinsurance Solutions
Recent News
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