Call Center Representative (onsite) jobs in United States
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Automated Health Systems · 4 months ago

Call Center Representative (onsite)

Automated Health Systems is a dynamic healthcare company looking to hire on-site part-time call center professionals. The role involves assisting individuals and families in accessing healthcare services, determining eligibility, and providing quality customer service and support.

Call CenterDocument ManagementHealth CareHealth Insurance

Responsibilities

Assisting individuals and families gain access to health care services
Reviewing and determining eligibility and enrollment on assigned workload
Providing quality customer service and support

Qualification

Customer serviceHealth care experiencePC proficiencyBilingual SpanishBilingual CreoleWillingness to learnTeam playerCommunication skillsConfidentialityCustomer-focused

Required

Team Player with excellent communication skills
Customer-focused with a passion for helping people
Strong PC Proficiency with a willingness to learn new applications
Maintain confidentiality of personal health information
Minimum of two years' experience in health care industry required

Preferred

Minimum of one year eligibility experience preferred
Understanding of FL Medicaid programs preferred
Associates degree preferred
Bilingual skills (Spanish or Creole) strongly preferred

Benefits

Employee Wellness Program
401(k)
Comprehensive and ongoing training
Strong company culture
Career growth opportunities
401(k) matching
On-the-job training
Paid time off
Referral program

Company

Automated Health Systems

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Automated Health Systems delivers document management, payment processing, call center operations and insurance services.

Funding

Current Stage
Late Stage
Company data provided by crunchbase