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Verkada · 1 day ago

Physical Security Systems Associate

San Mateo, CA

Full-time

Onsite

Mid Level

$120K/yr - $140K/yr

3+ years exp

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. The Physical Security Systems Associate will support and maintain Verkada’s global security infrastructure, focusing on troubleshooting, preventative maintenance, and managing the corporate badging program.

Artificial Intelligence (AI)Enterprise SoftwareInternet of ThingsPhysical SecuritySmart Building

No H1B

Responsibilities

Serve as a system administrator for the company’s global physical security platforms, including credential management and access control

Manage the company’s global corporate badging program (issuance, activation, deactivation, and auditing of badges)

Conduct system inspections, preventative maintenance, and routine testing to ensure uptime and reliability

Perform break/fix troubleshooting and repair of access control, video surveillance, and alarm systems

Pull and terminate low-voltage wiring, replace faulty components, and support new device installations

Respond to and resolve security system alerts, alarms, and service tickets

Support incident investigations by retrieving access control logs and video evidence

Maintain documentation for wiring diagrams, device inventories, and system configurations

Partner with our in house facilities to support larger maintenance and installation projects

Provide end-user support and training on badge use and security systems

Qualification

Physical security systemsAccess control systemsCCTV systemsAlarm systemsLow-voltage wiringCredential managementCorporate badging programsCustomer-service mindsetProblem-solving skillsOrganizational skillsClear communication skills

Required

3–5+ years of relevant experience in physical security system support and maintenance

Working knowledge of low-voltage wiring, terminations, and troubleshooting

Hands-on experience with access control systems, CCTV, and alarm systems

Familiarity with corporate badging programs or identity/access management

Ability to read wiring diagrams, schematics, and device installation guides

Strong problem-solving skills and ability to diagnose technical issues quickly

Excellent organizational skills with strong attention to detail

Customer-service mindset with clear communication skills

Benefits

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans

Nationwide medical, vision and dental coverage

Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options

Expanded mental health support

Paid parental leave policy & fertility benefits

Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time

Professional development stipend

Fertility Stipend

Wellness/fitness benefits

Healthy lunches provided daily

Commuter benefits