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Shaner Hotels · 2 hours ago

Senior Sales Manager | Courtyard Faro Blanco Resort

Marathon, FL

Full-time

Hybrid

Senior Level

Shaner Hotels is a leading hospitality owner-operator and management company, and they are seeking a motivated and experienced Senior Sales Manager for their Faro Blanco Resort & Yacht Club. The role involves leading sales efforts, maintaining client relationships, and developing promotional strategies to maximize revenue and occupancy for the hotel.

HospitalityResortsRestaurants

Responsibilities

Maintain a flexible schedule to accommodate business needs, including weekends, holidays, and varied shifts

Ensure daily operational procedures of the Sales department are executed efficiently and in compliance with company standards

Stay fully informed of, and ensure team adherence to, all Shaner Hotels, franchise, and departmental policies and procedures

Maintain thorough knowledge of existing customer accounts, particularly those involving corporate clients, government agencies, associations, tour groups, sports teams, and other key segments

Identify and pursue new business opportunities and market segments to increase hotel occupancy and revenue

Develop and implement promotional packages and programs to drive business during off-peak periods, including coordinating advertising efforts through various channels (e.g., print media, direct mail, billboards)

Represent the hotel at trade shows, chamber of commerce events, and other community or industry functions to generate business and enhance visibility

Foster effective communication and collaboration with the General Manager, department heads, and hotel staff

Proactively manage and grow accounts within assigned market segments to meet or exceed revenue targets

Oversee the daily operations and strategic planning of the Sales department, ensuring alignment with hotel standards and objectives

Perform other related duties as assigned

Qualification

Hotel sales experienceClient relationship managementCommunication skillsLocal marketHotel operationsBilingual in EnglishSpanishSalesMarketing toolsReport preparationPresentation skills

Required

A proven track record in hotel sales

Strong verbal and written communication skills, with the ability to interact professionally with guests, colleagues, and management

High school diploma or equivalent required; bachelor's degree in hospitality management, business, or a related field preferred

Knowledge of local market conditions and economic factors

Solid understanding of hotel operations and the sales cycle

Proficiency in reading and interpreting business documents such as safety protocols, operating procedures, banquet event orders (B.E.O.s), and reports

Skilled in preparing routine reports, correspondence, and delivering presentations

Familiarity with sales and marketing tools and techniques

Understanding of client needs and the ability to recommend local events or attractions to enhance the guest experience