Upstate Medical University · 12 hours ago
After Office Hours Care Manager
Syracuse-Auburn Area
Full-time
Onsite
Mid, Senior Level
2+ years expUpstate Medical University is seeking an After Office Hours Care Manager to be a core member of their after hours mental health program. The role involves supporting and coordinating mental health care for patients, monitoring treatment responses, and facilitating referrals while assisting with patient medication management.
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Responsibilities
Supporting and coordinating the mental health care of patients
Monitoring and tracking treatment response for changes in clinical symptoms and treatment side effects or complications
Supporting and encouraging individuals and family members to increase knowledge about their mental and physical health conditions, engage in their care, and improve adherence to treatments
Providing education and available treatment options
Facilitating referrals for other needs and supporting patient medication management including monitoring adherence and ability to access obtained medications
Assisting with managing patient appointments and phone calls for mental health care team, in coordination with support staff
Providing support to patients and families where psychosocial barriers interfere with their ability to access or maintain recommended treatments for behavioral health concerns
Qualification
Required
Bachelors degree in Psychology or a related field and two years of healthcare-related experience
Bachelors degree in Nursing, with NYS RN licensure/registration (or eligibility) and two years of post-RN experience
Masters degree in Social Work from a CSWE-accredited program, with LMSW, LCSW, or eligibility, and three years of relevant post-masters experience (preferably in a hospital and/or healthcare setting)
Preferred
Experience in behavioral healthcare setting working with a multidisciplinary team and/or medical setting
Demonstrated prior interactions with patients in medical setting preferred
Benefits
Student loan repayment options
Company
Upstate Medical University
The State University of New York Health Science Center at Syracuse encompasses a College of Medicine
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Baldrick's Foundation
2023-11-21Grant
Leadership Team
William G. Veit
Assistant vice president for internal audit and enterprise risk management
Recent News
Central New York Business Journal
2025-12-25
Central New York Business Journal
2025-11-05
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