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Spring Health · 4 months ago

Senior Sales Operations Analyst

United States

Full-time

Remote

Mid, Senior Level

$106K/yr - $138K/yr

3+ years exp

Spring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Senior Sales Operations Analyst will act as a strategic partner to sales leadership, focusing on sales forecasting, pipeline health, and process optimization to drive revenue growth and operational excellence.

Artificial Intelligence (AI)Health CareMental HealthmHealthWellness

Responsibilities

Own and continuously improve our pipeline reporting and forecasting partnering closely with sales leadership (BDR, Strategic Alliances, Channel Partnerships, Public Sector Sales) to ensure accuracy and insight

Analyze pipeline health and implement strategies to maintain high-quality opportunities across the funnel

Develop and maintain dashboards and reports that provide real-time insights into sales performance, pipeline metrics, and business trends

Lead and execute cross-functional projects that enhance sales processes, tooling, and data integrity

Act as a subject matter expert in Salesforce, collaborating with admins and enabling the sales team with efficient processes and system enhancements

Standardize reporting and analytics to support internal business reviews, leadership updates, and strategic planning

Provide proactive insights and recommendations to optimize territory planning, quota setting, and incentive design

Qualification

SalesforceSales operationsPipeline managementAdvanced ExcelBI toolsStakeholder managementCommunicationCollaboration skills

Required

3–5 years of experience in sales operations or business operations, preferably in a high-growth SaaS environment

Proven track record of partnering with sales leadership to deliver strategic insights and improve forecasting accuracy

Deep understanding of sales processes, pipeline management, and funnel metrics

Proficiency in Salesforce with 2+ years of hands-on reporting/dashboard experience; CRM Analytics a plus

Advanced Excel/Google Sheets skills (e.g., VLOOKUP, SUMIFS, COUNTIFS, Pivot Tables, Data connections)

Preferred

Bachelor's degree in Business, Finance, Economics, or related field

Experience with BI tools (e.g., Looker, Tableau)

Strong communication, collaboration, and stakeholder management skills

Benefits

Health, Dental, Vision benefits start on your first day at Spring.

Employer sponsored 401(k) match of up to 2% for retirement planning

A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

We offer competitive paid time off policies including vacation, sick leave and company holidays.

At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.

Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.

Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.

Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription

Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care

Up to $1,000 Professional Development Reimbursement a year.

$200 per year donation matching to support your favorite causes.