Mastercorp · 4 months ago
Bilingual Account Manager - Commercial Services - Phoenix, Arizona
Tuscon, AZ
Full-time
Onsite
Entry, Mid Level
2+ years expMasterCorp, Inc. provides exceptional service and innovative solutions in the hospitality industry. The Account Manager ensures services provided by MasterCorp Commercial Services meet or exceed customer expectations through regular site visits, communication, and oversight of operations and budgets.
Information Technology & Services
Responsibilities
Regularly perform customer site visits/inspections to maintain an excellent relationship with customers
Submit daily reports based on customer visits/inspections or customer communications regarding MCS services
Respond to customer emails promptly and accurately
Perform tenant visits and inspections – submitting reports of the visits to Area Managers of results
Follow-up on visits and inspections to ensure any issues indicated are corrected promptly
Assist with overseeing and managing payroll
Assist Branch Manager in Maintaining/managing budgets for each building
Assist in providing necessary supplies and tools for each jobsite
Manage monthly supplies orders to ensure compliance with budgets
Assist in generating tag jobs
Maintain continuous communication with Area Managers to ensure services are performed as contracted
Qualification
Required
Associate's Degree or an equivalent combination of education and work experience
Two years of progressive management responsibility directly related to the position
Proven ability to communicate clearly and professionally with guests, site staff, and MasterCorp employees by written and verbal means
Excellent organizational skills with proven ability to manage multiple tasks and prioritize and delegate as needed
Proficient in Microsoft Office Suite (Word, Excel, etc.)
Excellent verbal and written communication skills – Bilingual is required
Ability to work irregular hours including weekends and after hours
Company
Mastercorp
TestMasters - Online Courses, AI Characters, and Digital Menus for Your Business 🚀 TestMasters is an innovative technology company specializing in providing tailored AI-powered solutions, online courses for making money, and digital menus.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase