FIRST CHOICE COMMUNITY HEALTH CENTERS INC · 5 months ago
Epic Project Manager
Lillington, NC
Full-time
Onsite
Mid LevelFirst Choice Community Health Centers is a Federally Qualified Health Center located in Lillington, NC, offering employment opportunities in a close-knit community. The Epic Project Manager will be responsible for planning, organizing, and overseeing the completion of Epic-related projects, ensuring they are delivered on time and within budget while providing strategic leadership for digital health transformation initiatives.
Health CareMedical
Responsibilities
Provide Coordination and project management to all Medical and Dental Electronic Health Record related projects
Create project and implement project plans for new modules, software, or functionality
Work with Clinical Informatics staff, Epic analysts, Database administrators, and System administrators to coordinate and facilitate projects including interim and long term milestones/deliverables and progress
Administer tools to track projects to facilitate work by staff and oversight by leadership
Provide regular check-ins for Director of IT and CMO
Identify and troubleshoot issues that threaten project timelines and/or viability
Participate with Director of IT and others as needed to evaluate and develop new initiatives or solutions and collaborate in preparing needed documentation for leadership decision making
Provide primary IT support for First Choice Dental Health Record
Collaborate with System administrators and technical staff on delivery and maintenance of Dental Health Record (DHR) at the dental site
Collaborate with the Dental Director, COO and other IT staff and end users to deliver high quality, integrated, dental care
Configure DHR functionality to improve user efficiency/usability and patient safety
Optimize software upgrades including review of Epic Nova release notes
Evaluate and implement new functionality in Epic and work with DCDO, COO, CMO, dental staff to optimize the system
Create User and Provider records for new employees and guests according to security procedures
Assist users during training and system upgrades
Solve day to day issues that arise within the system
Assist with other reporting or informatics tasks as needed
Provide backup support for other Epic modules as needed
Document build to facilitate cross-coverage and collaboration with other team members
Support for other Epic modules (such as MyChart, Welcome, Care Everywhere) are included as staffing and responsibilities change and as new modules are implemented
Occasional after hours work & support
Must complete certification in EpicCare Wisdom (if implemented) within six (6) months of organization’s completion of implementation agreement with Epic
If Wisdom is not implemented, completion of appropriate training for Dentrix/Dexis is required
Qualification
Required
Bachelors Degree in IT, Engineering, Math, MIS or related field or equivalent experience
Experience with Epic Software
Demonstrated technical abilities to absorb complex concepts and communicate them to a non-technical audience and to interpret end-user needs in light of available functionality
Experience in working in a team managing multiple projects concurrently
Demonstrate creative, collaborative problem solving approach and strong analytical skills
Proficient with EPIC Ambulatory, Prelude, Cadence: (will be trained), Dental Software (Dentrix or Epic Wisdom – Training provided), Microsoft Office Suite
Excellent customer service skills for interacting with other team members and end users
Frequent end-user interaction anticipated
Benefits
Company paid Medical Insurance
Dental and Vision insurance
Retirement Planning (403B)
Health Reimbursement Account (HRA)
11 Paid Holidays
Company
FIRST CHOICE COMMUNITY HEALTH CENTERS INC
First Choice Community Health Centers (FCCHC) was established in 1979 as a non-profit community health center and certified as a Federally Qualified Health Center (FQHC).
Founded in 1979
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase