NEOGOV · 4 months ago
Administrative Assistant 1 (Detroit Fire Department)
NEOGOV is associated with the City of Detroit, specifically the Detroit Fire Department, and they are seeking an Administrative Assistant I. This role involves supporting department managers, preparing reports, handling inquiries, and managing office tasks to ensure efficient operations within the department.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supports department managers, department directors or related management staff
Prepares standard and custom reports of a financial, personnel, payroll, or department-specific nature
Greets visitors or callers and handles their inquiries or direct them to the appropriate persons according to their needs
Sorts, opens, and distributes incoming mail to staff
Makes copies of correspondence or other printed materials
Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals
Requisitions office supplies, repairs on office equipment, and printing services
Coordinates conferences, meetings, or special events, and arranges travel reservations for office personnel
Maintains scheduling and event calendars
Locates and assembles documents for briefings and conferences
Assists staff by providing information about procedures, practices and policies in division
Prepares minutes of meetings from notes and/or recordings
Serves as liaison between management and staff by transmitting information, explaining appropriate work instructions, and following up on assignments
Sets up, manages, and develops systems for paper or electronic filing systems, records information, updates paperwork, or maintains documents, such as attendance records, correspondence or other material
Checks and/or compares documents, forms, applications, or other materials for accuracy, completeness, grammar, and format
Creates, maintains, and enters information into databases
Writes simple or repetitive, non-technical correspondence such as letters of acknowledgement in accordance with a given format
Operates electronic mail systems and coordinates the flow of information, internally or with other organizations
Operates office equipment, such as fax machines, copiers, or phone systems and arranges for repairs when equipment malfunctions
Uses computers for various applications, such as database management or word processing
Independently notes and follows up on commitments made at meetings and conferences by staff members
Develops material for supervisor's use in public speaking engagements
Maintains information needed for budget purposes
Performs special projects and other duties as assigned
Qualification
Required
Completed High School graduation or a General Educational Development (GED) certificate
At least one (1) year of administrative support experience where the use of personal computers to prepare correspondence, reports, and charts to enter and retrieve information is required
Demonstrate proficiency with integrated word processing and spreadsheet functions
Basic or commonly used rules, procedures, or operations, which typically require some previous experience or training
Administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms, and other office procedures and terminology
Principles and processes for providing customer and personal services, which include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Grammar, spelling, punctuation, and required formats are sufficient to recognize and correct such errors in correspondence and reports
Use of personal computers, telephone systems, fax machines, and other standard office equipment
Use of Microsoft Office (e.g., Word, Excel, Access, PowerPoint) and other office suite software packages
Use of Excel (e.g., Formulas, Pivot Tables, Vlookup, Hlookup, other functions, charts, tables) and other financial management software packages functionality
Effectively speak, write, read, and understand the English language
Follow written and oral directions
Read and comprehend relevant documents
Process and integrate simple data
Hear at a conversational level
Establish and maintain effective working relationships with both external and internal contacts
Benefits
Medical - Eligible for hospital, surgical, and prescription drug benefits.
Dental
Vision
Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
Sick Leave
Vacation
Holidays
Funeral leave
Family and Medical Leave
Jury duty
Military duty leave
Unpaid personal leave
City Employees Retirement System
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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