Supabase · 4 months ago
Customer Solution Architect (EMEA)
United States
Full-time
Remote
Senior Level
6+ years expSupabase is the Postgres development platform, built by developers for developers. They are seeking a Customer Solutions Architect (CSA) to drive the adoption of Supabase across various customers, ensuring a seamless customer journey by understanding business needs and designing technical solutions on the Supabase platform.
Artificial Intelligence (AI)DatabaseDeveloper ToolsInformation ServicesInformation TechnologySoftware
Responsibilities
Uncover and understand business and technical requirements
Design and architect technical solutions built on the Supabase platform
Work with customers to lead proof-of-value implementations
Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance
Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it
Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team
Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform
Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption
Set proof-of-value timelines, business outcomes, and success criteria that ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed
Actively guide new customers through an onboarding journey, utilizing emails, docs, guides, and webinars to promote their rapid deployment and growth on the platform
Understand immediate custom goals (i.e onboard and adoption) as well as long-term customer opportunities (i.e. optimization & identifying new workloads) to build meaningful account plans for high-value customers
Deliver on synchronous and asynchronous engagements with Supabase customers, including application architecture assessments, database design and performance optimization, and proactive support to enable customers to scale with confidence
Serve as an internal champion for your customers and for the platform. Work closely with Support, Product, and Engineering to provide platform feedback, identify areas of improvement, while communicating platform roadmaps to customers
Invest in customer connections to build a trust-based relationship. Everyday CSA’s work with the production data stores of startups and enterprises alike. Building trust in the Success team and Supabase platform is paramount to a successful customer relationship
Qualification
Required
6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar
Strong background with relational database management systems such as PostgreSQL or MySQL
Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js
Very strong communication skills, particularly of technical concepts
Well-organized and effective storyteller with meaningful interpersonal skills
Experience with project management, business analysis and revenue operations tools
Previous experience leading customer-facing engagements to deliver meaningful technical and business value
Benefits
We provide a WeWork membership or co-working allowance you can use anywhere in the world.
Every team member receives ESOP (equity ownership) in the company.
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are.
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun.
We operate asynchronously and trust you to manage your own time.
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
Company
Supabase
Supabase offers an open source backend platform for app development built around a managed PostgreSQL database and tools.
51-200 employees
H1B Sponsorship
Supabase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$496.12MKey Investors
AccelFelicisCoatue
2025-10-03Series E· $100M
2025-04-22Series D· $200M
2024-09-25Series C· $80M
Recent News
2026-01-03
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2025-12-04
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