Guest Experience Volunteer (Unpaid) jobs in United States
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Phillip and Patricia Frost Museum of Science · 4 months ago

Guest Experience Volunteer (Unpaid)

positionMiami, FL
timeInternship
remoteOnsite
seniorityIntern

The Phillip and Patricia Frost Museum of Science is seeking a Guest Experience Volunteer to assist the Guest Experience team. The role involves welcoming guests, providing information, and supporting staff in the exhibit galleries while committing to at least 100 hours a year.

Association
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Responsibilities

Welcome guests to the museum
Answer guests’ questions related to directions, shows and general information to help ensure guests have a positive experience
Assist Guest Experience staff in the exhibit galleries by helping to direct visitors through specific experiences or by aiding with seating for Planetarium shows
Receive training and gain knowledge around the content specific to the exhibit galleries
Assist staff with evaluations to collect visitor feedback
Assist with the training of other greeter volunteers
Assists with enforcing company safety policies
Perform all assigned tasks

Qualification

Customer serviceOral communicationBilingual (English/Spanish)Problem-solvingEnthusiastic attitudeTeamworkReliability

Required

Interest in science and Frost Science's mission
Strong oral communication skills
Reliable and punctual, with good attendance
Must demonstrate an enthusiastic and friendly attitude at all times, focused on guest satisfaction
Ability to work well with different personalities in a fast-paced environment
Ability to problem-solve and be resourceful
Ability to work independently or as part of a team
Must be 16 years or older
Background clearance
Drug screening as part of the Drug Free Workplace Program

Preferred

Bilingual (English/Spanish) or (English/Creole) preferred
Experience in customer service a plus

Company

Phillip and Patricia Frost Museum of Science

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In 1949, The Junior League of Miami's "Project Finding Committee"​ determined that Dade County's children needed a science museum.
dateFounded in 1949
location
Miami, Florida, USA
people-size51-200 employees
web-link
http://www.frostscience.org/

Funding

Current Stage
Growth Stage

Leadership Team

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Neil Kurlander
Senior Vice President, Administration, General Counsel & Secretary
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