Associate Solution Engineer jobs in United States
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Appian · 4 months ago

Associate Solution Engineer

Appian is a software company that automates business processes, and they are seeking an Associate Solution Engineer to join their Solution Engineering team. In this role, you will provide technical customer support, solve complex technical problems, and gain full-stack experience on the Appian platform while collaborating with various departments to enhance customer satisfaction.

Business Process Automation (BPA)Data ManagementDeveloper ToolsEnterprise SoftwareInsurTechRobotic Process Automation (RPA)Software
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

To be excellent at problem solving and find creative solutions to some of our customer’s most complex technical concerns
To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe
To tackle technical challenges and communicate your work across a variety of departments
To have a strong interest in software development (but not wanting to focus on coding all day)
To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
To have an interest in data analytics
To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)
To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)
To have an interest in or experience with systems administration (e.g. Linux, Windows)

Qualification

Technical supportData analyticsProblem solvingProgramming languagesRDBMS experienceSystems administrationCustomer serviceVerbal communicationWritten communication

Required

To be excellent at problem solving and find creative solutions to some of our customer's most complex technical concerns
To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe
To tackle technical challenges and communicate your work across a variety of departments
To have a strong interest in software development (but not wanting to focus on coding all day)
To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
To have an interest in data analytics
To have an interest or experience in programming/scripting languages(e.g. Java, Perl, Ruby, C#, PHP)
To have an interest in or experience with RDBMS platforms (e.g. MySql, Oracle, SQL Server)
To have an interest in or experience with systems administration (e.g. Linux, Windows)
Bachelor's degree in any an Engineering discipline, Information Technology, or similar degree program
Flexibility to provide after-hours support is required, including one on-call rotation per quarter (every 10 - 15 weeks). Additionally, up to one quarter per year may involve an adjusted schedule (Sunday -Thursday or Tuesday - Saturday)

Benefits

Training and Development
Growth Opportunities
Community

Company

Appian is a software company that provides digital transformation, low-code application development, and business process management.

H1B Sponsorship

Appian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (45)
2023 (31)
2022 (38)
2021 (31)
2020 (24)

Funding

Current Stage
Public Company
Total Funding
$47.5M
Key Investors
Novak Biddle Venture Partners
2017-05-25IPO
2014-03-03Series Unknown· $37.5M
2008-07-21Series A· $10M

Leadership Team

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Matt Calkins
CEO
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Michael Beckley
Chief Technology Officer & Founder
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Company data provided by crunchbase