Akehurst Landscape Service, Inc. · 4 months ago
Landscape Account Manager
Joppa, MD
Full-time
Onsite
Mid Level
$60K/yr - $90K/yr
3+ years expAkehurst Landscape Service, Inc. is a family-owned commercial landscape construction and management company headquartered in Maryland. The Grounds Maintenance Account Manager will be responsible for building long-term relationships with clients, overseeing field operations, and ensuring customer satisfaction while managing financial goals.
AgricultureBuilding MaintenanceEnvironmental ConsultingInterior DesignLandscapingProperty Management
Responsibilities
Develop and maintain a long-term relationship with clients
Performance of site walkthrough with the customers to ensure quality and that service expectations are met
Facilitate and resolve any client concerns to ensure customer satisfaction and the renewal of the project for upcoming seasons
A proactive approach to create site enhancement ideas with pricing to your clients
Develop accurate estimates for new and existing clients while maintaining acceptable gross margins that support the branch’s financial goals
Generating referrals from existing clients and passing them on to the Business Developer
Assisting in overall leadership of the branch as a role model and coach
Coordinating with the Branch’s Operations Manager to ensure client information is updated, client needs are met, and the management of your portfolio’s financial goals
Assisting with your Field Supervisor the management of staffing in regard to hiring, coaching and scheduling
Qualification
Required
1 year minimum of supervisory experience in the landscape or service industry
A minimum of 3 years of customer service, management, and leadership experience within an organization
An Associates degree in a business related field or equivalent experience
Basic computer skills
Computer skills Proficient in Microsoft word, Excel, and email management
Must have 2 years previous experience managing multiple production crews in the landscape industry
3 years of strong customer service, sales and communication experience, or combined comparable experience
Sales skills — the ability to earn and ask for referrals and opportunities, estimate and format proposals, present, follow-up and close sales
Time management and personal accountability
Strong success drive and career advancement objectives
Selling of landscape related services and or enhancements
Valid Driver's license in good standing
DOT Medical Card
Maryland Certified Pesticide Applicator's License or the ability to acquire within one year of employment
Maryland Professional Fertilizer Applicator's License or the ability to acquire within one year of employment
Must Complete OSHA certification within 6 months of employment
Preferred
Bi-lingual in Spanish and English is a plus
College degree is a plus
CLT (Certified Landscape Technician) is a plus
CPH (Certified Professional Horticulturalist) is a plus
CSP (Certified Snow Professional) is a plus
ASM (Advanced Snow Manager) is a plus
Benefits
Profit share and commission based incentives.
Medical benefits with dental and vision.
Life insurance.
Flexible work/life balance.
A family atmosphere company culture.
Company provided vehicle.
Company
Akehurst Landscape Service, Inc.
Akehurst Landscape Service, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Akehurst
CEO, President
Wm (Bill) Akehurst
Owner/Vice President/CIO
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