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Afni, Inc. · 1 day ago

Overnight Tech Support Representative

Tucson, AZ

Full-time

Onsite

New Grad, Entry Level

$18.50/hr - $18.50/hr

0+ years exp

Afni, Inc. is a company that has been in business since 1936, and they are seeking an Overnight Tech Support Representative. This role involves providing technical assistance for cable, router, and internet issues, primarily through inbound calls, while delivering exceptional customer service.

Customer ServiceInsuranceOutsourcing

H1B Sponsor Likely

Responsibilities

Handle mainly inbound calls from people looking for assistance with cable, router, and internet technical issues

Deliver world-class customer service to inbound callers

Utilize product knowledge to troubleshoot and solve customer concerns

Process orders

Update accounts

Update records

Effectively multitask

Maintain strong attention to detail

Qualification

Customer service experienceGEDHigh School Diploma

Required

Six months of customer service experience

Must be 18 years of age

Must have GED or High School Diploma

Must be legally permitted to work in the United States

Benefits

Paid personal time off

Paid sick time

Health/vision/dental benefits

401k with matching contributions

Tuition reimbursement program

Company

Afni, Inc.

Glassdoor3.5

When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.

Founded in 1936

Bloomington, Illinois, USA

10001+ employees

http://afni.com

H1B Sponsorship

Afni, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2023 (2)

2022 (4)

2021 (3)

2020 (3)