OEC · 5 months ago
Collision Consultant- Contractor- Buffalo and Rochester NY, Baltimore, Worcester MA areas
Worcester, MA
Contract
Onsite
Mid Level
3+ years expOEC provides software solutions to the automotive parts and repair industry and is seeking a Collision Consultant to act as a subject matter expert for assigned repair facilities. The role involves ensuring OEM partners' certified collision centers meet repair requirements, delivering consulting and training, and conducting audits and evaluations of collision center processes.
ComputerE-CommerceSoftware
Responsibilities
Performs detailed evaluation of collision centers’ capabilities to repair vehicles to pre-accident condition per OEM requirements
Identifies collision center process gaps from estimating through completion of repairs
Evaluates in-process and completed repairs to determine repairs follow OEM guidelines
Implements Repair Planning Systems tailored to client’s operations and unique requirements
Understands key financial drivers and supports changes that improve collision center profitability and performance
Draws on experience to implement change
Identifies gaps in OEM repair manual utilization and delivers onsite OEM repair training to ensure compliance with OEM standards
Responds to repair facility queries in a timely and accurate way
Documents and submits visit reports, facility inspections, training/coaching sessions and additional points of contact (phone, email, any future communication channels) within OEC software
Schedules and maintains accurate calendar for visits, facility inspections, and training/coaching sessions
Participates in weekly and/or monthly conference calls among coaches
Maintains defined standard of continuing education annually to stay abreast of industry and coaching best practices
Qualification
Required
An undergraduate degree from an accredited college or university with a focus in Marketing, Sales, Business Administration, or related discipline
In the absence of a degree, directly-related job experience in strategic account management, where a number of years and proven knowledge may offset the degree requirement
Minimum 3 years of experience either as a collision repair tech and/or insurance estimator or adjuster
Working knowledge of estimating systems; able to read and understand instructions, written estimates and work orders
Good computer skills and proficiency with Microsoft Office
Ability to understand workflows and navigate and submit reports using an iPad
Strong communication, interpersonal and presentation skills
Displays a professional attitude and customer centric behaviors (such as empathy, humility and active listening skills)
Able to work autonomously and manage multiple tasks concurrently in a deadline-oriented environment with a high attention to detail and quality
Must have and maintain a valid driver's license
Requires frequent/daily travel to assigned repair facilities (up to 80% of time)
Preferred
ASE, I-CAR And/or Other Industry Certifications Preferred (Pro-Level 3)
Company
OEC
Playing our part right from the start.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-11Acquired
2016-06-01Debt Financing
Leadership Team
Patrick C. Brown
Chief Executive Officer
Ike Herman
Executive Vice President Corporate Development, M&A, & Strategy
Recent News
2025-11-12
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